2 of 2 Support Technician Jobs in Oxfordshire

Role: 1st/2nd Line IT Support Technician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd Line … IT Support Technician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week in this position. Key … Responsibilities The L1/L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues and provision More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯