1 of 1 Support Technician Jobs in Woodstock

3rd Line IT Support Engineer - Oxford (Woodstock HQ) Salary - £40,000 - £45,000 We're looking for a 3rd Line IT Support Engineer to join a thriving business supporting around 1,350 users across cutting-edge hardware, software, and infrastructure technologies. Based at the Oxford head office in Woodstock, you'll be a key part of the technology … team, combining hands-on end-user support with infrastructure management and system maintenance. This is a diverse role with exposure to VMware, SANs, networking, and cyber security. What you'll be doing Work with Service Desk, L2, and SAM/HAM teams on escalations, incident management, and knowledge transfer. Administer and maintain core network, infrastructure, and VMware environments. Monitor … systems and business continuity, ensuring secure access to services from any location. Liaise with third parties to resolve technical issues. Create and maintain high-quality documentation, manuals, and procedures. Support software lifecycle management, including testing updates before production rollout. Proactively identify opportunities to improve IT services and infrastructure. Apply security and compliance best practices to keep systems and data More ❯