1 to 25 of 52 1st Line Support Jobs in the North of England

1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT Support Engineer - Desktop, SaaS, Applications Join … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯

An award-winning, nationally known client of ours is looking for a 1st Line Support Engineer to join their team in Stockport. This is a crucial hire for my client as the successful 1st Line Support Engineer will be involved … in day-to-day user support across 8 sites within the company. Key Responsibilities of the 1st Line Support Engineer: 1st Line Support over multiple platforms System administration, maintenance and support across all business applications Network … support, security and maintenance Out of hours support (following training period) Desirable Experience Required of the 1st Line Support Engineer: • MS SQL Server (scripting and administration) • Windows Server • Windows 10/11 • Microsoft Office 365 The successful 1st Line More ❯

Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support … opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The … performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: 25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯

an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯

an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Salary … Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management … and expanding rapidly as new clients join us. A typical week as a SaaS/IT Support Engineer: Responding effectively to first-line support queries from customers via phone and email Providing accurate, efficient, and customer-focused responses Escalating issues to 2nd line More ❯

Join to apply for the 1st Line IT Support role at United Living Group Join to apply for the 1st Line IT Support role at United Living Group Get AI-powered advice on this job and more exclusive features. Overview … Job Description The experienced IT 1st Line Support Analyst will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1st Line support … value from the onset and will require the analyst to resolve the majority of incidents on a first-time fix basis. Key Responsibilities Provide 1st line technical support to United Living Group users, resolving IT incidents and service requests efficiently. Manage and maintain Lenovo and More ❯

first time round and love delivering top-notch support? Is your communication as sharp as your technical skills? If so, this First Line Support Engineer role could be your next big move! We're on the lookout for someone who’s ready to be … diagnosing and resolving technical issues with a smile. Does this sound like you? Keep reading as your next challenge starts here! As a First Line Support Engineer, your responsibilities will include... Responding to phone and email support requests, diagnosing technical problems. Providing 1st … Following agreed process and procedures to ensure a smooth process and support. Maintenance of all IT service documentation. We are looking for a First Line Support Engineer with the following skills and experience... Experience working as a 1st Line Support engineer. More ❯

Social network you want to login/join with: 1st Line Support Engineer, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 col-wide Job Description: Job role … 1st Line Support Engineer Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specializes in delivering solutions to high-profile government, banking, and defence sector customers. Due … to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. More ❯

Software Support (1st Line) Newcastle Upon Tyne £25,300 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support background … would be the first point of contact for clients providing IT software support, IT troubleshooting along with great customer service. The ideal 1st Line Software Support would have come from an IT software background, confident in a dealing with clients over the phone … Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1st Line Support, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland, Applications Support Reference : 19978 If you are interested in More ❯

your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We … a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. … working on your initiative to resolve issues for clients and escalating issues where necessary. The key tasks include: Taking, analysing and resolving all first line support calls from clients. Entering and ensuring that correct information on the call and resolutions is in the Company Helpdesk system. More ❯

world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1st Line IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make … initiatives Subsidised canteen Private medical insurance About the role As 1st Line IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware, or network problems. Key responsibilities for the 1st Line … SOX) and safeguard sensitive information. Participate in ICT projects where required under the guidance of Project Managers and Systems Engineers. About you The successful 1st Line IT Support will have at least one year of experience in a similar role, with good technical knowledge. Other More ❯

Join to apply for the 1st Line Support Engineer - GBP 28000 role at NEXTECH GROUP 3 days ago Be among the first 25 applicants Join to apply for the 1st Line Support Engineer - GBP 28000 role at NEXTECH GROUP Get … GROUP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title: 1st Line Support Engineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the … Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related More ❯

pay range Direct message the job poster from Nigel Frank International Senior Principal Recruitment Consultant - Modern Workplace (SharePoint, Office 365 & Power Platform) Job role: 1st Line Support Engineer Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support … The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

We are currently looking for an experienced 1st Line Support Analyst who will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1st Line support within a medium-enterprise sized business, demonstrating an ability to add value from the onset and will require the analyst to resolve the majority of incidents on a first-time fix basis. Tasks Manage and maintain Lenovo and Dell hardware including laptops, monitors, and related … objectives. Provide expert support and troubleshooting for Microsoft Windows 11, ensuring optimal performance and user experience. Requirements Proven experience as an IT 1st Line Analyst in a medium to enterprise sized organisation. Excellent troubleshooting and problem-solving skills. Outstanding customer service and communication abilities. Ability More ❯

razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud … as CompTIA, Apprenticeship, or higher education Degree or degree-equivalent qualifications are desirable People-centric approach & service orientation Competent with Windows desktop & application support Support for tablets and mobile devices Basic network troubleshooting skills (ping, trace route) Understanding of razorblue’s business, clients, and market Active More ❯

21.07.2025 col-wide Job Description: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. This role offers an exciting opportunity for an experienced 1st Line Support Engineer to join their expanding team. You will play a key role in maintaining high standards of client … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯

Join to apply for the 1st Line Support Engineer role at Razorblue Group . This role offers an exciting opportunity to be part of a growing tech team, supporting networks, cloud services, infrastructure, and connectivity. Responsibilities include: Providing 1st line technical support … skills Experience with Microsoft Active Directory, Exchange Server & Office 365 Relevant certifications such as CompTIA or higher education qualifications Knowledge of Windows desktop support, mobile device support, and basic network troubleshooting Understanding of Microsoft Group Policy, Azure AD Sync, and Azure AD Connect Excellent English communication More ❯

Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. … The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Virtual … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

network you want to login/join with: Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. … The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

on experience and qualifications. LOCATION: Manchester, Newcastle or Glasgow Duties and responsibilities will include : Oversee the IT HelpDesk to ensure timely resolution of support requests, prioritizing tasks and meeting SLAs, while providing technical assistance via phone, email, and ticketing systems. Diagnose and resolve hardware/software issues on … REQUIREMENTS Essential requirements include: Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience), with 2-3 years prior experience in 1st Line Support or similar roles. Strong knowledge of Windows and macOS operating systems, along with familiarity with Microsoft Office … Certifications such as CompTIA Network+ or equivalent. ITIL Foundation certification or similar is a plus. THE POSITION We are looking for a full-time 1st Line IT Support Engineer to join our team. In this role, you will be the first point of contact for More ❯