12 of 12 1st Line Support Jobs in the North of England

1st Line Support – 6 - Month Contract – Hybrid - Liverpool VIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have … will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus on customer service is … paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing More ❯

Do you enjoy working in a fast pace environment? Have you worked within 1st line support before? Then this role may be for you!! Please see the role below and apply if you feel you have the experience! Job Title: 1st Line IT Support Technician Location: Liverpool Salary … permanent) Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours/week, 1-hour lunch break) About the Role: Our client is seeking a proactive and tech-savvy 1st Line IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment. You … to staff both in-office and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs. Key Responsibilities: Provide 1st line support for hardware, software, and network issues. Manage and triage incoming support tickets via the help desk system. Resolve straightforward technical issues More ❯

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in … in Adlington, Chorley + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone … Take ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and More ❯

Graduate/1st Line Support - Software/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Remote Access Tools Good benefits package - get in touch for more details! Apply … now for immediate consideration and interview this week! Entry level role, training and a great place to start your career - salary in the region £24-27K Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their … friendly and dynamic support team providing remote support to their customer base. The Role of Level … IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when More ❯

IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT .00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support role. More ❯

IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support More ❯

you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen … for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support … ensuring all queries or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a More ❯

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email … existing clients on the product via video calls and conferences. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable but not essential. Previous customer service experience (minimum 2 years preferred) A team … player who can handle support tickets and troubleshoot first line issues. Strong and clear communication skills, both written and verbal. Strong interpersonal skills with the ability to work well as a collaborator as well as an individual. A positive attitude to work and customer first mindset. An interest in gaining exposure to innovative technologies. The ability More ❯

global brands. Known for its collaborative culture, market expertise, and commitment to excellence, the company continues to grow and innovate across its UK and European offices.As an IT Support Technician, you’ll be the first point of contact for technical … issues, helping ensure smooth operations across the organisation. You’ll support users, maintain IT infrastructure, and contribute to documentation and long-term solutions. Key Responsibilities: Provide first-line support via phone, remote tools, and in-person. Log, manage, and escalate service desk tickets. Install and configure hardware, software, and peripherals. Maintain accurate asset records … and collaboratively. Desirable Skills & Experience Experience with cloud platforms (e.g., Microsoft 365, Azure). Familiarity with ITIL practices or service desk tools. Previous experience in a fast-paced support environment. More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯