First Line Support Jobs in the North of England

Job title:Customer Support Advisor (1. st. line support) Location: Barnsley. Salary: £19,000 - £21,000 + benefits. Are you interested in working in the IT industry? Are you familiar with Windows Operating Systems ? Interested in joining a global IT Services & Solutions Provider ranked in Glassdoor’s 2019 Best Places to Work? Civica is currently recruiting for a Customer Support Advisor to provide support to customers via telephone, email and... more ▸

Job Description. Job Description. Monday - Sunday (Work 5 days out of 7) 37.5 hours a week. Exchange Quay. 6am- 10.30pm shift work. My client a large retail organisation, is seeking appoint an IT Service desk agent to log incidents and requests and resolve where possible. When applicable ensure that Incidents and Service Requests are passed to the appropriate resolving team following documented procedures... more ▸

Purpose. You will be required for both incoming and outbound calls with our clients on a number of different products (Product training to be provided) Excellent customer service skills and attention to detail to ensure our customers needs are recorded correctly. Basic trouble shooting required within the applications although as above training will be provided. Description. Support Call Handler. Customer Service... more ▸

Are you a tech grad looking for your first role in IT? or perhaps you want a new challenge in support? We are providers of a bespoke software application which aids government and councils nationwide with the democratic process. Based in Warrington our fast-paced help desk requires a 1st line support analyst to join the team. You will be the first point of call for... more ▸

I am currently working with a MSP to take on a 1st Line Support Analyst to join their thriving team to cover the North West region. As the IT Support Specialist, you will be expected to: - Take ownership of the 1st Line Support, including telephone, email, remote and 1st person to their internal site. - General maintenance and support of computer equipment and software. - Oversee the IT Department's... more ▸

I am currently working with a MSP to take on a 1st Line Support Analyst to join their thriving team to cover the North West region. As the IT Support Specialist, you will be expected to: - Take ownership of the 1st Line Support, including telephone, email, remote and 1st person to their internal site. - General maintenance and support of computer equipment and software. - Oversee the IT Department's... more ▸

1st Line Support - Retail - Immediate Start - Wakefield - Contract. An experienced 1st Line Support Analyst is required to work for a large retail organisation in Wakefield. The role will involve providing 1st Line Support over the phone, remotely and face to face to a large number of users. You will have a strong knowledge of Windows 7 and or 10, Active Directory and Exchange. Any experience... more ▸

1st line support analyst, Newcastle upon Tyne. Salary circa £19,500 plus overtime. Our client has recently re-structured, and as a result there is an opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support. The successful candidate will ensure all... more ▸

Position: 1st Line IT Support. Location: Newcastle. Salary: £20000 - £30000 + Bonus according to experience. Our client is looking to recruit a 1st Line Technical Support to be based in Newcastle. The Role & Responsibilities: Providing 1st line technical support for hardware and software issues. Assessing the complexity of an issue and dealing with it yourself, or escalating to a senior. Ensure all calls are logged into... more ▸

1st Line Support Technician - Manchester - £18,000. We're looking for an enthusiastic IT Technician looking to develop their skills in a 1st Line support role at an established IT company based in Manchester! You will be responsible for providing excellent customer service, supporting internal IT system, logging calls / escalating incidents to the 2nd line and resolving any technical issues. Technical Skills include: - Office 2016 / 365... more ▸

Are you interested in working for a world top 100 University? C ome and be part of an innovative and influential University department delivering excellent IT and business services to a leading Russell Group institution. With a reputation for engaging staff and students in partnership to deliver services, for three years running UK students have voted us best for IT support. We are committed to delivering and supporting... more ▸

1st Line Support / Service Desk Support / Application Support. Location: Newcastle Salary: £20,000 - £25,000 Type: Permanent. I am working with my client to source an individual from a strong 1st Line Service Desk / Application Support background with excellent customer service skills and a legitimate passion for IT / Technology. This company works with a range of well-known global clients and they are looking... more ▸

1st Line Support - Financial Services South Manchester We are currently working with an exciting financial services business in South Manchester to recruit a 1st Line Support Engineer on a permanent basis. The successful candidate will report into the service manager as part of the wider service desk team, they will be the first point of contact for all customers and will be responsible... more ▸

1st Line Support - Financial Services. South Manchester. We are currently working with an exciting financial services business in South Manchester to recruit a 1st Line Support Engineer on a permanent basis. The successful candidate will report into the service manager as part of the wider service desk team, they will be the first point of contact for all customers and will be responsible... more ▸

1st Line Helpdesk Support - Leeds - 3 MONTH FIXED TERM CONTRACT Professional services organisation looking for a 1st Line Helpdesk support to all users across the business Roll out of Microsoft Office installations and associated software Responsibilities *Responsible for logging 1st line support tickets in the helpdesk system... *Carry out Microsoft... more ▸