IT Systems Analyst
Nottingham, Nottinghamshire, United Kingdom
Artemis Gold - Blackwater Project
received its BC Mines Act permit for Blackwater Mine in March 2023 enabling the project to move into major works construction. Reporting to the Superintendent IT, the IT System Analyst is responsible for ensuring the seamless operation of our IT infrastructure including cloud systems, hardware and software. We are seeking a qualified IT professional to provide coverage … and network issues, identifying root causes to prevent repeats.• Team Collaboration - Work with staff in IT and other departments to improve processes and user experience.• Maintenance - Check and maintain systems to avoid problems, suggesting upgrades when needed.• Documentation - Maintain IT documentation.• Technical Support - Resolve complex issues for tickets escalated from helpdesk.• Projects - Help with IT projects like upgrades or … routing, VLANs, VPN, high-availability).- Knowledge in FortiGate/Cisco/Ubiquiti network hardware.- Follow change management and strong documentation skills. Support Skills: - Hands-on experience with ticketing systems, remote-support tools.- Ability to independently troubleshoot and resolve technical issues, especially remotely. Personal Qualities: - Confidence and patience; ability to prioritize and multitask effectively. Teamwork: - Proven ability to collaborate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: