2 of 2 Systems Management Server (SMS) Jobs in Milton Keynes

basic amendments: change of address, payment dates etc). Assist with the processing and allocation of payments, refunds, and direct debits. Maintain accurate customer account information across relevant systems, ensuring adherence to data protection and quality standards. Support the onboarding and ongoing compliance of third-party service providers by ensuring correct documentation and processes are followed. Perform general … Manage incoming communications relating to customers that enter or already are within an insolvent position Oversee communications from third party portals relating to customer updates (debt charities, debt management plans, payment offers, weekly payment distributions) Basic exceptions report review (application … stage referrals) and decisioning for low risk referrals (I.e. multiple accounts) Manage the credit file amendment requests (across several credit reference agencies). Process some of our digital communications (SMS, WhatsApp) that are more a data entry process – weekend payer updates etc. What we’re looking for: Previous experience in an administrative or operations support role. Experience working in a More ❯

deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. We’re looking for a CRM Manager to join our Central systems team. Based remotely, we are ideally looking for candidates around the Midlands, South, London/home counties area. TC Group uses FibreCRM which is being rolled out globally, along … and maintain user dashboards Create and maintain reports Create and maintain lists Create and maintain client take on forms Create and maintain workflows Creating and maintaining PDF, email, and SMS templates Creating and maintaining products and services catalogue Creating and maintaining Letter of Engagement templates Provide user training both 1-2-1 and in groups About you We are looking … Strong problem-solving and conflict resolution abilities Ability to work collaboratively with diverse teams across the organisation Organisational High level of attention to detail and accuracy. Effective time management and ability to prioritise tasks in a fast-paced environment. Capable of managing multiple projects simultaneously. Proactive in identifying opportunities for improvement and efficiency. Analytical mindset with the ability More ❯