3 of 3 TCP/IP Jobs in Norfolk

Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP / IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open … incidents effectively. What they are looking for from you: You should have experience working in a service desk / technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows / MacOS, and Active Directory. You must be able to manage your workload ...

Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP / IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open … incidents effectively. What they are looking for from you: You should have experience working in a service desk / technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows / MacOS, and Active Directory. You must be able to manage your workload ...

Preferred Skills (Nice to Have) Familiarity with major cloud platforms such as AWS, Azure, or Google Cloud Platform. Basic understanding of networking concepts (TCP / IP, DNS, VPNs). Experience with scripting languages (e.g., Python, PowerShell) for automation. Knowledge of security principles in cloud ...