3 of 3 TCP/IP Jobs in the East Midlands

Technical Support Engineer - 3rd line support Cyber Security / (Global Clients) Step into a high-impact role in cyber security supporting world-leading enterprises and government organisations using cutting-edge IAM solutions. Excellent salary + £35k shift bonus + £5k annual bonus + Private healthcare | Share scheme | Electric … customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software / consultancy / SI / dealing with external customers not internal) Strong troubleshooting ability and communication skills Microsoft stack knowledge ...

resolve IT support tickets in line with SLAs Troubleshoot hardware, software, and basic network issues Support users with Microsoft 365, Windows 10 / 11, and common business applications Escalate complex issues to 2nd / 3rd line teams where necessary Assist with user account management (Active Directory … / Azure AD) Deliver excellent customer service and maintain strong client relationships Key Skills & Experience: Previous experience in a 1st Line / Service Desk / IT Support role (ideally within an MSP) Strong knowledge of Windows 10 / 11 and Microsoft ...

user documentation Escalate complex technical issues when necessary What Experience is Required: Proficient in RAS, VPN, and remote access tools Solid networking and TCP / IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS / healthcare software ...