12 of 12 Target Operating Model Jobs in the South East

helping major institutions transform how they operate and serve their customers.This role is ideal for someone with strong Target Operating Model (TOM) design expertise and a deep understanding of the business architecture lifecycle within both Financial Services and Consulting environments. You will work closely with senior stakeholders … model designs, capability maps, and future-state architectures. Support business development through thought leadership and client engagement. Skills & Experience Required Proven experience in TOM design and business architecture within Financial Services and Consulting . Strong understanding of the business architecture lifecycle. Excellent communication and stakeholder-management skills. Ability ...

Supporting a large national not-for-profit in defining and delivering its IT strategy and target operating model. Reporting to the Associate Director of IT, this role combines strategic alignment, operational translation, deep IT function assessment and strong leadership to drive performance across senior teams. Client Details This … profit organisation is well-established within its field and is committed to making a positive impact in people's lives. Operating as a medium-sized organisation, they focus on delivering exceptional services and support to their beneficiaries. Description Define the IT strategy and target operating model ...

supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience … operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office/remainder days working from ...

supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience … operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office/remainder days working from ...

artefacts (user stories, acceptance criteria) while maintaining full traceability across delivery. Expertise in designing future-state ("to-be") processes and support the creation of Target Operating Models, defining roles, governance, capabilities, and transition activities. The ability to build strong relationships across business, technical, cyber, and operational teams, facilitating ...

into clear, actionable outputs. Confident working across technology and business teams to drive operational change. Highly organised, structured, and detail oriented. Experience delivering a Target Operating Model. Desirable Exposure to workflow or project management tools. Experience supporting operational process redesign within regulated financial environments. Understanding of data quality ...

role in helping clients translate strategic objectives into clear, actionable roadmaps for delivery. You will work across complex programmes, ensuring business strategy, operating models and technology solutions are aligned to deliver measurable outcomes. This is a highly consultative role, working closely with senior stakeholders to shape direction, define architecture … roadmaps and delivery plans Lead business architecture activities across client engagements and transformation programmes Apply and promote business architecture frameworks (e.g. TOGAF, ArchiMate) Develop target operating models, capability maps and value streams Provide clear recommendations to support business, technology and data decision-making Engage with stakeholders to communicate ...

play a key role in a large-scale organisational transformation focused on significantly improving enterprise data capabilities. This role will shape the target data architecture, enable modern data platform adoption, and support the delivery of trusted, scalable, and governed data products across the organisation. Working closely with engineering, analytics … across delivery teams. Key Responsibilities Define and deliver the enterprise data architecture vision as part of a major data and digital transformation programme. Design target-state architectures for data platforms, including data lakes, warehouses, integration layers, and analytics capabilities. Establish architectural standards and patterns for data modelling, metadata management ...

digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery functions for the CAA and provide … improving staff productivity and user engagement. As a member of the Executive Team this key role will report directly to the Chief Financial and Operating Officer. It will reflect the drive and ambition of the Board to be visible, trusted and influential. It will invest in building sustainable relationships ...

including digital engagement, contact centre transformation, omni-channel service operations and workforce optimisation . You will own endtoend architecture for complex serviceled programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and selfservice channels.The ideal candidate brings deep industry ...

always verify). Drive Strategy & Modernization: Partner directly with clients and where necessary our partner ecosystem to translate business goals into technical requirements, defining target operating models and modernization roadmaps. Optimize Value: Drive system performance and cost-efficiency, advising clients on Cloud Economics (FinOps), sustainability (Green Software ...

always verify). Drive Strategy & Modernization: Partner directly with clients and where necessary our partner ecosystem to translate business goals into technical requirements, defining target operating models and modernization roadmaps. Optimize Value: Drive system performance and cost-efficiency, advising clients on Cloud Economics (FinOps), sustainability (Green Software ...