3 of 3 Team Leader Jobs in East Sussex

Job Title: Resource Management Team Lead Department: Professional Services Location: Office based Brighton Employment Type: Full-Time The Resource Management Team is central to the company's operational efficiency. It is the authority on the dispatch and scheduling of Trident's technical resources. Using ticket management and scheduling software, the team ensures resources are … allocated effectively and in accordance with company policy. This role blends front-line operational activity with team leadership, process improvement, and reporting responsibilities. It combines hands-on scheduling, creative problem-solving, and strategic oversight to continuously enhance the teams capabilities and service delivery. Day-to-Day Responsibilities (All Team Members): Manage tickets and schedule client work … tickets for engineers or consultants to complete work efficiently. Maintain proactive, professional, and timely communication with clients regarding scheduling, confirmations, or changes, with guidance and review from the Team Lead as needed. Ensure clients receive a consistent, reliable, and client-focused service. Escalate complex issues when needed. Monitor white space in schedules and fill gaps to maximise resource More ❯

loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Customer Support Team Lead to join us at INSHUR. We're based in sunny Brighton and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings … US, and the Netherlands, with plans to expand into new European countries. Supported by (and reporting to) the Head of Customer Operations, you'll be joining a friendly team of 10 who believe in delivering a world class service experience to differentiate INSHUR from your average Insurance company. We value high performance and care deeply about making INSHUR … saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand More ❯

Job Title: Resource Management Team Lead Department: Professional Services Location: Office based Brighton Employment Type: Full-Time The Resource Management Team is central to the company's operational efficiency. It is the authority on the dispatch and scheduling of Trident's technical resources click apply for full job details More ❯