Operations Team Lead
Egham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
CHG-MERIDIAN
Working at CHG Are you interested to purse a career in B2B sales in financial services? Are you looking to join a team that can fully mentor and train you in sales fundamentals? Do you enjoy technology and want to be part of an international technology equipment finance team? Are you ready to join a fast … in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ The Team Leader – Operations (TL Ops) manages and develops the UK/Ireland Operations (OPS) team, acting as the main decision-maker and escalation point for local operational activities. The … process improvements, standardization, and automation to build a scalable operations function while maintaining accurate performance reporting and fostering collaboration with regional teams and stakeholders. Key Responsibilities: Oversee OPS team performance, ensuring SLA and KPI targets are met. Manage workload allocation, queue management, and case escalation. Deliver periodic operational reporting and communicate performance trends. Act as escalation point for More ❯
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