A Network Teamleader or aspiring TeamLeader is required for this Managed Service Company based in Surrey. You will be responsible for leading and managing a Second Line Engineering Team, while providing technical hands on support. You will act as the escalation point for the Second Line Team, ensuring … that the team have the technical support, guidance and procedures to effectively manage all/Incidents and Requests within customer Service Level Agreements. Requirements Cisco Certified Network Professional (CCNP) certification as a minimum requirement, with strong proficiency in Cisco routing and switching technologies (Catalyst/Nexus Switches, Layer 2 and Layer 3 switching, VLAN segmentation, NAT, DNAC) and … appliances and solutions highly desirable. Understanding and practical experience of cloud networking solutions and technologies (Azure) considered an asset. Service management background (Incident, Problem and Change Management). Team leadership experience desirable. Salary + bonus + on call + overtime More ❯
Service Engineer TeamLeader Location: Surrey/London Salary: Up to £55,000 + Car Allowance + Benefits I'm working with a respected client in the [engineering/technical services/manufacturing] sector who are seeking a Service Engineer TeamLeader to join their team. This role is a fantastic opportunity for someone … with strong technical expertise and leadership skills who enjoys a mix of hands-on work and team management. The Role: Lead and support a team of service engineers across the region. Oversee service delivery, ensuring all work meets high standards of safety, quality, and efficiency. Provide technical guidance and act as the escalation point for complex … service issues. Drive performance, training, and development of the team. Manage schedules, workloads, and ensure customer commitments are met. About You: Previous experience as a Service Engineer with team leadership or supervisory responsibilities. Strong technical knowledge within crestron, extron, microsoft teams and qsys. Excellent problem-solving and organisational skills. Confident communicator with the ability to motivate and support More ❯
Customer Service – TeamLeader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are … now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/… relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and More ❯
Customer Service – TeamLeader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are … now looking for a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/… relation to the creation and coordination of all incident and requests and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
We're looking for an experienced and inspiring Customer Support TeamLeader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll play a vital role in coaching … the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver … empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality of service through reviews and performance metrics (CSAT, first-time fix, response times More ❯
solutions to global financial institutions and has been recognised for excellence and innovation across the sector. The Role You will be responsible for leading and mentoring the engineering team, ensuring delivery excellence, operational resilience, and platform growth. This role combines technical leadership with people management and requires someone confident in engineering delivery, incident management, platform operations, and client … support. This role will require you in office 4 days per week and located in Surrey. The company is a small team of around 3 Developers, 1 Tester + 8 people (front office) Key Responsibilities Hands-on coding/documentation (70-80% of the time) Lead and mentor a high-performing engineering team Oversee agile delivery More ❯