1 of 1 Team Leader Jobs in Guildford

Team Leader - 2nd Line Support Analyst £30 per hour/Inside IR35 Urgent/6 months We're seeking an experienced and proactive Senior 2nd Line Support Analyst who combines strong hands-on technical capabilities with leadership experience. This role suits someone looking for the stability of … business while providing leadership and mentoring to the Service Desk Technical Team. This is an ideal step for someone with experience leading a team or who's ready to grow into a team management role. Core Responsibilities Lead by example in resolving 2nd line tickets efficiently … all end-user computing and business systems Take ownership of requests through to resolution, ensuring excellent customer communication throughout Support and mentor junior team members, fostering a culture of learning and accountability Assist the IT Service Delivery Manager in managing day-to-day operations and deputise when required More ❯