1 of 1 Team Leader Jobs in Maidstone

Technical Helpdesk Team Leader (6 Month Contract) With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of … experience at the forefront of our operations. Key Responsibilities: Oversee the day-to-day operations of the Level 1 Technical Helpdesk Team. Drive team performance through relevant training programs and mentorship. Develop and adhere to processes aligned with core business functions. Motivate the team to achieve … Liaise with internal stakeholders, including senior management and account teams. Ensure continuous service improvement and industry best practices. Attend meetings to promote the team's achievements and department initiatives. Conduct regular one-on-one meetings to foster technician growth and development. Manage ticket prioritisation and monitor team More ❯