14 Team Leader Jobs in the North East

The successful individual will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests, incidents, including Major Incident process and SOC/NOC process are managed and solutions implemented to deliver a first-class … targets and goals to Senior Management and wider company Carrying out recruitment activities as required Ensure collaboration with all service desk managers and team leaders to ensure 1 global process Understanding and managing the technical abilities of the team and ensuring all technical fixes being carried … ITIL Qualification (working in an ITIL environment) Fluent English (spoken and written). Additional languages are desirable. Previous experience as a team leader in a similar role Experience managing the Major Incident process IT technical support experience Strong technical knowledge in a support function Experienced in employee more »

Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside … We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance … development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. more »

Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside … We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance … development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. more »

a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. The Company This business is a leader in its field, providing … key role in shaping the future of the organisation. The Role This business based in South Tyneside are looking for a Service Desk Team Lead to ensure the service desk team are focussed on maintaining a high level of customer service and provide guidance on how more »

Software Development Team Leader required by my market leading SaaS client. If you have a proven background of promoting best practice, focusing on enabling your team of Developers to produce the highest levels of software, ideally within a .net/C# environment, then you are … market leading SaaS business, providing market leading software applications to a global market. Due to their continued growth they are seeking talented Software Team Leaders to drive their product development. The Opportunity As a Software Development Team Lead you will manage a team of … throughout the business - this will be mainly focused on other technical/development teams, but having the desire to promote visibility of your team is highly encouraged. The successful candidate will be able to demonstrate not only strong technical knowledge and experience, but perhaps more importantly the ability more »

IT Support Team Lead (MSP) North Shields, Newcastle upon Tyne £35,000 to £40,000 + Internal Training + Company Benefits+ Progression Are you an experienced IT Support Engineer from an Managed Service Provider (MSP) background? Are you looking for the opportunity to progress your career within an … a great opportunity for an IT Support Engineer who has worked in a Managed Service Provider 2 years+ to work in a growing team of IT professionals in an office full of approachable, knowledgeable IT specialists. Acting as the go-to expert with-in the organisation, you will … able to deliver a timely, professional, and friendly service and have a can-do, problem-solving attitude. As the IT Support Team Leader, you will take complete technical ownership of incidents, requests, and problems that get escalated up as well as conduct full and thorough diagnostics with more »

Job Title: Cloud Team Lead Location : Newcastle or Thatcham office, or remote Salary: Up to circa £65,000 depending on skills and experience. Cybit Our success is people powered, and we're on a mission to work with the best. Rapid growth, huge opportunities and exciting challenges mean … we're looking for brilliant people to join our team here at Cybit. For the last 30 years, Cybit have been supporting businesses across the UK with all areas of IT consultancy, technical support and hosting; as well as having specialist Cyber Security and Data & Analytics arms to … Consulting Partner, Qlik Elite Partner, Alteryx Premier Partner, Palo Alto Platinum Innovator, F5 Gold Partner, and more! What You'll Do Our Cloud Team Lead will work closely with our Head of Delivery to aid smooth delivery of modern work and cloud solutions, primarily in the Microsoft Stack. more »

Software Developer/Team Lead (C# .Net API AWS) Sunderland/WFH to £75k Do you have expertise with backend C# development? You could be joining a growing games/gambling site, in a Software Developer/Team Lead role where you can build a team around you. As a Software Developer/Team Lead you'll take a senior, hands-on role in an Agile team (which you'll help to grow) developing game mechanics into readily deployable APIs with the focus on scalability and resilience. You'll work … range of technologies with a focus on backend C#, T-SQL, Redis and AWS. You'll provide mentoring and technical guidance to the team with a focus on delivery, whilst remaining hands-on and leading technical discussions and decision making, you'll be empowered to evaluate and contribute more »

C# Developer/Team Lead (C# .Net API AWS) Sunderland/WFH to £75k Do you have expertise with backend C# development? You could be joining a growing games/gambling site, in a C# Developer/Team Lead role where you can build a team around you. As a C# Developer/Team Lead you'll take a senior, hands-on role in an Agile team (which you'll help to grow) developing game mechanics into readily deployable APIs with the focus on scalability and resilience. You'll work … range of technologies with a focus on backend C#, T-SQL, Redis and AWS. You'll provide mentoring and technical guidance to the team with a focus on delivery, whilst remaining hands-on and leading technical discussions and decision making, you'll be empowered to evaluate and contribute more »

Please note that this is a Global role and will at times require you to work between the hours of 7am and 7pm. During unsociable hours you will work from home and during regular shifts you will be expected to more »

A local business is looking for an IT Support Team Lead to be a technical SME alongside managing and mentoring a small service desk. Working within the IT Team, you will ensure effective service delivery ensuring the security and availability of business systems, network infrastructure and more »

About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion … communication skills, with the ability to create a positive client experience. Strong leadership skills, with a proven ability to manage and support a team with high standards, using metrics to drive team performance. Experience with service level agreement (SLA) management, incident management, problem-solving, and technical … or a related field, or equivalent work experience. If you are interested in this role, click 'apply now' and a member of our team will be in touch more »

Infrastructure Team Lead Stockton-on-Tees/Hybrid £35,000 - £45,000 Are you an experienced IT professional seeking a leadership role in an award-winning, dynamic Managed Service Provider? As the Infrastructure Team Lead, you will take charge of a dynamic team and … pivotal role in overseeing the implementation and management of infrastructure projects for a variety of clients. You will be responsible for guiding the team, ensuring project success, and contributing to the continuous improvement of the various IT environments. Day-to-Day: Lead and mentor a skilled infrastructure team more »

initially during training, looking to then move to a hybrid role. In this role you will be responsible for supervising, organising and motivating team members who are in data technician roles including apprentices. As a team lead you will be the contact point for all data … to be a strong communicator and proactive in identifying potential issues, resource restrictions and escalating these as necessary. Reporting progress to ensure smooth team operations and effective collaboration with the editorial manager and account management will be required. Additionally there will be timelines and targets which you will … need to engage and motivate the team to achieve. This role gives you the opportunity to work alongside data technicians, analysts, developers and external third parties to improve the quality of automotive catalogue data across the sector. With appropriate training and experience, you will become pivotal to delivering more »