1 of 1 Team Leader Jobs in Street

vision is a world in which technology makes lives easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels … managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first … multiple teams in a Service Desk style environment. Proven ability to define, attain buy in, & collectively implement a strategic plan aligned to business operational needs delivering tangible value. Motivational leader instilling an accountable, collaborative, communicative & empowered culture. Competent in preparing & presenting reports & strategic plans to internal & external key stakeholders. Strong customer service orientation positioning the business as a value More ❯