2 of 2 Technical Account Manager Jobs in Leeds

Technical Account Manager Leeds (office-based with client visits) £28,000 – £35,000 (depending on experience) Full-time | Permanent You’ve done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you’re tired of being stuck behind tickets. You want to use your knowledge to actually … in what you’re delivering. You’ll be good at this if: You’ve worked in an MSP or busy IT department before. You’re confident talking to non-technical people about technical problems. You understand what “value” looks like to a client, not just what tools they use. You’re organised, calm under pressure, and follow through … you say you’ll do. You’ll be doing things like: Helping clients figure out what they need (even when they’re not sure themselves). Acting as their technical sounding board and go-to contact. Working with the helpdesk to make sure issues get resolved properly and not just closed. Advising on upgrades, improvements and potential risks. Keeping More ❯

About The Role Your role as SEO Technical Account Manager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯