Technical Support Analyst
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
Technical Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … a technically skilled and service-oriented individual who thrives in a fast-paced support environment. The ideal candidate will demonstrate: An IT qualification or degree essential due to the technical nature of the role A minimum of 2 years' experience in second-line technical support Experience with service desk ticketing tools (e.g. Jira ) Proven knowledge and practical experience … in English both spoken and written A hands-on, proactive approach to problem-solving and learning Ability to work autonomously while remaining a team player Role & Responsibilities As a Technical Support Analyst , you will play a key role in ensuring excellent user experiences across a diverse customer base. You will provide high-quality technical support and assist More ❯
Employment Type: Permanent
Salary: £35,000
Posted: