Technical Services Analyst
Reading, Berkshire, England, United Kingdom
Landmark Information Group
development Family-Friendly Policies Free Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity The Technical Services Analyst (LVS) is both a technical and operational role supporting 1st Line Analysts and providing expertise to troubleshoot skills relating to the LVS portfolio of applications. … role’s remit. Documenting common problems and liaising with DevOps and Development teams where resolution of a problem requires more detailed knowledge. Maintaining motivation and focus within a highly technical team, providing input into training requirements for more junior members of the team. Providing a focus on Knowledge Management and reducing Key Person Dependencies across the team. Conducting periodic … skills gap analysis with 1st Line, Technical Services (LVS) and LVS DevOps resolvers, helping to identify and plan delivery of required training through all tiers. About you You will be a strong communicator with excellent problem-solving skills and high attention to detail. You will also have/be: Previous experience in a technical service desk role, varying More ❯
Employment Type: Full-Time
Salary: Competitive salary
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