Technical Customer Support Jobs in Berkshire

1 of 1 Technical Customer Support Jobs in Berkshire

Customer Support Advisor (Technical)

Newbury, Berkshire, United Kingdom
Michael Page
The Customer Support Advisor (Technical) will provide exceptional technical assistance to clients, ensuring their concerns are addressed promptly and effectively. This role is based in Newbury and is ideal for individuals with a passion for customer service in the electronics sector. Client Details Customer Support Advisor (Technical), Newbury: This company operates within … the electronics and manufacturing sector and is known for its innovative approach to providing technical solutions. With a focus on delivering high-quality services, they are committed to supporting their customers with reliable and efficient assistance. Description Customer Support Advisor (Technical), Newbury: Respond to customer inquiries and provide technical support via phone, email … or online platforms. In this B2B Customer Service role you will be liaising with engineers and helping solve problems Diagnose and troubleshoot technical issues related to the company's products and services. Maintain accurate records of customer interactions and resolutions in the CRM system. Collaborate with internal teams to escalate and resolve complex technical problems. Provide More ❯
Employment Type: Permanent
Salary: £23000 - £24500/annum
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