Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Refresco Drinks UK Limited
Are you an experienced technicalsupport professional with a passion for customer service and quality improvement? We're seeking a CustomerTechnicalSupport Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to … make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. CustomerTechnicalSupport Manager Refresco, Bridgwater Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the CustomerTechnicalSupport Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customerMore ❯
TechnicalCustomerSupport Manager required to join our clients growing team. You will provide leadership and technicalsupport to our CustomerSupport Engineers, ensuring their products maintain high performance and quality standards. As TechnicalCustomerSupport Manager key responsibilities include … Lead & Develop: Manage and coach a team of 6 CustomerSupport Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact … Play a vital role in maintaining customer satisfaction by overseeing product installations, maintenance, and ensuring maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelors degree in physical sciences More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Cathedral Appointments | South West Recruitment
sector. They provide cutting-edge fleet management solutions to businesses across the UK and Europe, enhancing efficiency and sustainability. With a strong emphasis on customer satisfaction and operational excellence, they are looking for a proactive and detail-oriented CustomerTechnicalSupport Advisor to join their growing … team. The Role This role is pivotal in delivering high-quality customersupport for fleet accounts, ensuring seamless service installations, removals, and issue resolution. Acting as the key contact for customers, you will handle daily fleet management, coordinate with external engineers, and maintain accurate records within the CRM … system. Responsibilities for the CustomerTechnicalSupport Advisor: Manage a portfolio of fleet accounts, overseeing vehicle setups, customer queries, and service updates Coordinate service calls, installations, and removals with external engineers, ensuring smooth execution Maintain and update the customer portal, managing driver assignments and providing More ❯
Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Total Training Provision
Role Our TechnicalSupport team are responsible for providing direct technicalsupport with a customer centric focus. This position will see you take a place within our platform technicalsupport team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technicalsupport Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technicalsupport requests. Coordinate support issues between customers and 3rd party More ❯
Senior CustomerSupport Engineer - RF – EMEA An exciting opportunity for a CustomerSupport Engineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones, IoT devices and … you will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technicalsupport and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity … be considered) and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. CustomerSupport Engineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of More ❯
Senior CustomerSupport Engineer - RF – EMEA An exciting opportunity for a CustomerSupport Engineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones, IoT devices and … you will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technicalsupport and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity … be considered) and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. CustomerSupport Engineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
TechnicalSupport Manager We're Quickline, and we believe everyone deserves great internet—whoever you are, wherever you live. That's why we're bringing lightning-fast broadband to the places others leave behind. We're looking for a TechnicalSupport Manager to lead our 1st … line support team, making sure customers get fast, effective help with broadband, Wi-Fi and VoIP issues. You'll spot trends, escalate network problems, manage outages, and improve the support journey across phone, email, chat, and self-service. This role is based onsite at Willerby, Hull. Here's … why you'll love this role… - You'll lead and develop our 1st line tech customersupport team, making sure every customer gets fast, effective help when they need it most. - You'll own our outage management processes—keeping customers informed and connected, even when the unexpected More ❯
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. … Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care TechnicalSupport Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯
oxford district, south east england, united kingdom
K2 Recruitment Limited
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care TechnicalSupport Specialist. Within this position you will be providing high quality product and service support to customers and clients. … Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care TechnicalSupport Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯
services. The world has changed, but Big Broadband haven’t. They’re too big, too stuck with outdated technology and old-fashioned attitudes to Customer needs. It is time for a Rebellion! At Rebel, the Customer is at the heart of everything we do. We view investment in … our UK based CustomerSupport team as an asset, not a cost. This is one of our key competitive advantages, and we ensure it is treated as such. We take care of our People, because they take care of our Customers. We are building out our technicalSupport team. This TechnicalSupport role will be responsible to ensure that if our customers have issues with Rebel’s Customer Premise Equipment (Routers & SuperPods), you help them solve this by investigating the potential issues at the CPE level or Network Level (Access network or More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Rebel Internet
services. The world has changed, but Big Broadband haven’t. They’re too big, too stuck with outdated technology and old-fashioned attitudes to Customer needs. It is time for a Rebellion! At Rebel, the Customer is at the heart of everything we do. We view investment in … our UK based CustomerSupport team as an asset, not a cost. This is one of our key competitive advantages, and we ensure it is treated as such. We take care of our People, because they take care of our Customers. We are building out our technicalSupport team. This TechnicalSupport role will be responsible to ensure that if our customers have issues with Rebel’s Customer Premise Equipment (Routers & SuperPods), you help them solve this by investigating the potential issues at the CPE level or Network Level (Access network or More ❯
TechnicalSupport Engineer, The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Sector: Customer Services, Engineering Role: Professional Contract Type: Permanent Hours: Full Time DESCRIPTION This position is an engineering role supporting a distributed Amazon network across NA and EU regions. Day Shift: 10 Hours a day … robotics and software to solve real-world challenges that transform our customers' experiences in ways we can't yet imagine. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team provides support to internal fulfilment and transportation network customers who rely on … advanced robotics technology to fulfil and ship customer orders. In this role on the MSP CX team, you will collaborate directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to optimize the performance of advanced robotics systems. You will develop deep technicalMore ❯
reading, south east england, United Kingdom Hybrid / WFH Options
ABL Recruitment
This is a technicalsupport role for a GERMAN speaker who likes customer care and is based around the READING area (or commutable) . There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation … help with straight forward laptop and other queries. There is an admin content and the team is friendly and warm. Job Title: German-Speaking TechnicalSupportCustomer care Sector: Automotive Language Requirement: Fluent German Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work with 3 days … in the office is available after training) Working Hours: Monday to Friday, 9:00am – 5:30pm About the Company: Huge US business within technical and automotive. The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with. You will get full More ❯
Company description: . Job description: Are you an experienced technicalsupport professional with a passion for customer service and quality improvement? We're seeking a CustomerTechnicalSupport Manager to lead and strengthen the technical relationship between our company and our valued customers More ❯
Job Description: Job Purpose To provide technicalsupport to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide … hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent … product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to More ❯
