11 of 11 Technical Customer Support Jobs in the UK

Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to … make an impact at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager Refresco, Bridgwater Day shift, Monday to Friday 8:30am 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office Whats in it for you: Tailored competitive salary … dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About the Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer More ❯

Technical Customer Support Manager required to join our clients growing team. You will provide leadership and technical support to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer Support Manager key responsibilities include … Lead & Develop: Manage and coach a team of 6 Customer Support Engineers, guiding them to success while fostering a collaborative, high-performance culture. Solve & Innovate: Take charge of troubleshooting and resolving faults on our complex products, working closely with Engineering and Production to implement improvements. Customer Impact … Play a vital role in maintaining customer satisfaction by overseeing product installations, maintenance, and ensuring maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelors degree in physical sciences More ❯

sector. They provide cutting-edge fleet management solutions to businesses across the UK and Europe, enhancing efficiency and sustainability. With a strong emphasis on customer satisfaction and operational excellence, they are looking for a proactive and detail-oriented Customer Technical Support Advisor to join their growing … team. The Role This role is pivotal in delivering high-quality customer support for fleet accounts, ensuring seamless service installations, removals, and issue resolution. Acting as the key contact for customers, you will handle daily fleet management, coordinate with external engineers, and maintain accurate records within the CRM … system. Responsibilities for the Customer Technical Support Advisor: Manage a portfolio of fleet accounts, overseeing vehicle setups, customer queries, and service updates Coordinate service calls, installations, and removals with external engineers, ensuring smooth execution Maintain and update the customer portal, managing driver assignments and providing More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technical support requests. Coordinate support issues between customers and 3rd party More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities … are met so the overall tech support team is meeting and exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technical support requests. Coordinate support issues between customers and 3rd party More ❯

Technical Support Manager We're Quickline, and we believe everyone deserves great internet—whoever you are, wherever you live. That's why we're bringing lightning-fast broadband to the places others leave behind. We're looking for a Technical Support Manager to lead our 1st … line support team, making sure customers get fast, effective help with broadband, Wi-Fi and VoIP issues. You'll spot trends, escalate network problems, manage outages, and improve the support journey across phone, email, chat, and self-service. This role is based onsite at Willerby, Hull. Here's … why you'll love this role… - You'll lead and develop our 1st line tech customer support team, making sure every customer gets fast, effective help when they need it most. - You'll own our outage management processes—keeping customers informed and connected, even when the unexpected More ❯

Technical Support Manager We're Quickline, and we believe everyone deserves great internet—whoever you are, wherever you live. That's why we're bringing lightning-fast broadband to the places others leave behind. We're looking for a Technical Support Manager to lead our 1st … line support team, making sure customers get fast, effective help with broadband, Wi-Fi and VoIP issues. You'll spot trends, escalate network problems, manage outages, and improve the support journey across phone, email, chat, and self-service. This role is based onsite at Willerby, Hull. Here's … why you'll love this role… - You'll lead and develop our 1st line tech customer support team, making sure every customer gets fast, effective help when they need it most. - You'll own our outage management processes—keeping customers informed and connected, even when the unexpected More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. … Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯

Select how often (in days) to receive an alert: Technical Customer Support Professional () Location: Rugby, GB, CV21 1DZ Position Type: Professional (6 month contract) Salary : £28,719 per annum + 6% shift premium after 1st month of training ( £144/month) - based on both French and Spanish … Volvo Action Service (VAS): Keeping Customers Moving At Volvo Action Service (VAS), we ensure that Volvo Group customers across Europe receive prompt, reliable support whenever their vehicles face issues. Exceptional customer service drives everything we do, and we take a proactive approach to getting vehicles back on the … teams based in Ghent (Belgium), Rugby (UK), Bucharest (Romania), and Johannesburg (South Africa). What unites us is a shared passion for delivering outstanding customer experiences and tackling challenges head-on. We offer a competitive salary with an additional 6% shift premium. Our hybrid working model allows you to More ❯

Job Description: Job Purpose To provide technical support to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide … hands-on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent … product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. More ❯