2 of 2 Technical Engineer Jobs in Berkshire

Technical Support Engineer Location : Head Office Hours: Days 8:45am - 17:45pm Mon - Fri Contract Type : Permanent We’re looking for someone to troubleshoot and resolve hardware and hardware-related software issues both remotely and physically from our warehouse, resolving client issues, with a focus on Dell hardware! LA Micro Group is an independent technology group, home to … We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technical support, we want to hear from you! Key Responsibilities: Provide timely and effective technical support to customers via email and phone. Resolve hardware build issues within the warehouse … routing protocols. Apply basic knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical More ❯

As a Technical Support Engineer - BMS at Honeywell, in Bracknell, you will be part of an office-based team working on a shift basis, who are the first point of contact for our contracted customer base responsible for ensuring our customers gets their issues resolved in the most expedient way possible and in accordance with Service Level Agreements. … and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key Responsibilities: Provide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systems Undertake pre-planned maintenance activities … ensuring we deliver enhanced customer service Work towards the achievement of all team/individual targets and KPI’s Key Skills and Qualifications: Good grounding in engineering, IT or technical industry or relevant qualifications such as City and Guilds, ONC or HNC in Mechanical, Electronic, BMS or Electrical Experience working directly with customers in person or over the phone More ❯