5 of 5 Technical Engineer Jobs in Slough

Technical Support Engineer Location: City of London Salary: £30,000-£42,000 About the Role We are looking for a talented and motivated Technical Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go-to person … networking issue, the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly. The Technical Support Engineer will work as part of a close and supportive team that values collaboration, technical excellence and genuine customer care. What ...

criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating … clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers ...

Technical Insight AI Agent Engineer Location London (Onsite) Contract 12 months + strong possibility of extension Client A leading global technology research organisation Job Summary Our client is seeking a Technical Insight AI Agent Engineer to design, develop and maintain intelligent systems that retrieve, analyse … summarise technical information from a wide range of internal and external sources. This role plays a key part in enabling data-driven decision-making, identifying emerging technology trends and supporting high-level strategic initiatives. This is an excellent opportunity for a strong MSc graduate or early-career PhD with ...

highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. … been recognized for it as an industry leader and we're dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer's experience. You will learn your client's business objectives in and out within their technical environment ...

Application Support Engineer - Platform & Scripting Job Title: Application Support Engineer Location: Staines, Surrey - Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR + Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum … Start Date: ASAP Interview Process: 2 rounds - technical and managerial About the role You'll join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal ...

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a Technical Support Engineer. This company delivers modern cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy … start-up environment. The ideal candidate will bring solid SaaS support experience, strong analytical abilities, and the confidence to troubleshoot technical issues across integrations, APIs, and cloud workflows. Key Responsibilities Deliver frontline technical support via email, chat, and ticketing systems. Diagnose issues involving authentication, REST APIs, webhooks, integrations ...

create service tickets in the system Collect complete fault information, including site photos/videos, device serial numbers, and error codes 2. Level 1 Technical Support Provide basic troubleshooting guidance following standard SOPs (e.g., rebooting devices, checking power/network) Use remote monitoring platforms to check device status … customers in resolving simple issues Perform authorized remote operations (e.g., reboot, remote diagnostics, configuration updates) 3. Escalation & Coordination Escalate unresolved tickets to Level 2 technical support or field service engineers following process Track ticket progress and ensure timely updates are provided to customers Coordinate spare parts requests and field ...