Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide 2nd … installations and support as required Document issues, solutions, and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking More ❯
the growth of the AVIRE Hub and existing tech support team, and an exciting opportunity to drive change along with personal growth. This would suit an IT professional, phone engineer, lift engineer. The Digital Technical Service Engineer is responsible for pre and post sales technical support for our UK and Irish customers, with particular focus on … AVIRE's cloud-based software platform. This role is to support the growth and delivery of new digital platforms and service offerings across the UK and Ireland on a technical basis. Ultimately delivering lifetime value to our customers. Primary Responsibilities include supporting our new service offering Sentinel; creating new accounts, training customer contacts in the platform, daily checks to … resolution process Escalate resolution to Site visit where required including warranty claim processing and management where needed Manage process through our ticketing/CRM tools for stakeholder visibility Translate technical elements into customer friendly narratives that can be shared via account teams to end customer Reporting Create a weekly report that tracks key metrics for sentinel aspects giving relevant More ❯
Job description Job Position : Technical Support Engineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project Technical Support and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting, testing … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
