Technical Support Engineer
- Location
- Oxford, England, United Kingdom
Description The Technical Support Engineer is responsible for assisting with technical support issues within Perspectum’s cloud infrastructure, handling operational issues, alerts, and routine ‘business-as-usual’ tasks. The Technical Support Engineer is responsible for triaging incoming issues or alerts, ensuring they are appropriately actioned … escalated to relevant stakeholders. By troubleshooting and monitoring various systems, the Technical Support Engineer will develop an in-depth understanding of the operation of key systems and products. In this role, the Technical Support Engineer will work closely with internal customers and stakeholders to identify problems ...