Aftersales Technical Operations Engineer Working Location: Hounslow, London About the role: The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and … reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement initiatives. Key responsibilities: Provide hands-on support during vehicle fault investigations, both remotely and onsite Manage and track … technical defects, escalating as needed in collaboration with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides More ❯
Southampton, Hampshire, Dilhorne, Staffordshire, United Kingdom Hybrid / WFH Options
La International
Role: Technical Assurance Engineer Rate: £ inside IR35 Location: Hybrid with time onsite in London and Southampton Duration: 11 months Clearance: BPSS and SC Sponsor 1. Ability to write large complex designs 2. Top class documentation ability 3. Network or cyber security background 4. Governance and Assurance experience 5. More ❯
Southampton, Stoke-On-Trent, Staffordshire, West Midlands Hybrid / WFH Options
LA International Computer Consultants Ltd
Role: Technical Assurance Engineer Rate: £ inside IR35 Location: Hybrid with time onsite in London and Southampton Duration: 11 months Clearance: BPSS and SC Sponsor 1. Ability to write large complex designs 2. Top class documentation ability 3. Network or cyber security background 4. Governance and Assurance experience 5. More ❯
in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯
Saab UK are recruiting for a number of ILS roles from a variety of backgrounds and skillsets. We have an exciting opportunity for a Technical Author to work in a close-knit team, the candidate will primarily responsible for producing and maintaining system technical manuals to a recognised … international standard. You will produce high quality technical publications for a wide variety of equipment to a varied customer base within the Defence sector. Specifically, you will: Analyse, define and create technical publications to military specifications. Be responsible for the production and maintenance of customer-focused Technical Documentation. Produce and maintain product data sheets, service bulletins, and control documents and drawings used in technical manuals. Produce and distribute Engineering Advice Notes in accordance with Saab quality standards. Assist with training sessions at Saab facilities, customer sites, and remotely via digital platforms. Be amenable to regular More ❯
