Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
service. As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and ProductTechnicalSupport Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technicalsupport, Customer support, CAR & FAR support. … The role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities ProductSupport, TechnicalSupport, IT support and Customer support CAR + FAR Analysis supportProduct presentation skills Customer More ❯
Technical Sales & ProductSupport Specialist Technical Sales & ProductSupport Specialist 2 days ago Be among the first 25 applicants Technical Sales & ProductSupport Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially minded individual to join our team as a Technical Sales … ProductSupport Specialist in the cladding sector. This hybrid role combines technical sales with hands-on support for product development, certification, and client service. You will work closely with the Sales Team and Management to drive growth while ensuring our innovative cladding solutions meet both customer expectations and regulatory standards. This position requires someone who … is not only technically strong but also confident in client engagement and able to support sales activities with a commercial focus. The ideal candidate will have experience working in a dual-role environment, combining technical responsibilities with client-facing or sales-oriented tasks. You will support sales activities, deliver technical presentations, respond to client queries, and More ❯
that make a big difference and the big details that astonish. Because at Bose, we’re compelled to push things forward. We need to make things better. As a Product and TechnicalSupport Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and … of the way. At Bose, the customer is everything to us but our employees are just as important too, so we make sure you get all the training and support that you will need. From in-depth technical training to training on customer service and a whole host of other topics, you will be an expert in no More ❯
A highly successful and well-established client of ours are seeking a P roduct TechnicalSupport to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯
A highly successful and well-established client of ours are seeking a P roduct TechnicalSupport to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯
A highly successful and well-established client of ours are seeking a P roduct TechnicalSupport to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager … with customer queries and office technical support. About the Role This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience. Responsibilities Provide guidance to help customers and partners choose the right solutions for … their needs. Offer first-line support via phone and other communication channels. Investigate and resolve product or application issues. Log and manage support cases through CRM. Work collaboratively with other departments to share knowledge and resolve more complex cases. Occasionally visit customer sites for support or training needs. Ensure a high level of customer satisfaction. Respond More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all productsboth legacy and neware designed … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all productsboth legacy and neware designed … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
Director, Global Product & TechnicalSupport Director, Global Product & TechnicalSupport Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military, and high-security facilities. Our versatile X-ray systems—ranging from low to high energy—are designed to meet diverse security needs. Known for … escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all productsboth legacy and neware designed … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
escalation point for Field Service Engineers (FSEs), third-party service providers, and distributors, ensuring timely resolution of field issues. Acting as the key service liaison with Engineering, Quality, and Product Management, the Director will lead efforts to address complex technical challenges in the field. In collaboration with Engineering, they will ensure that all products—both legacy and new … be responsible for creating and maintaining comprehensive service documentation, including spare parts lists, field-replaceable unit (FRU) inventories, consumables, and the necessary tools, safety gear, and test equipment to support field operations such as installation, commissioning, upgrades, software patching, and maintenance activities. Working closely with the EVP of Global Security Service and the Security Service Management team, this individual … ensure seamless operations across all regions. They will play a critical role in standardizing global processes and feedback mechanisms to enhance operational efficiency, improve training programs, optimize logistics, and support effective safety stock planning. Key Responsibilities Technical Leadership & Escalation Management • Lead resolution of complex technical issues escalated from global service teams, ensuring timely and expert-level support. More ❯
ProductTechnicalSupport Woking - Monday - Friday 8.30 - 5.30 £27000 - £30000 The ProductTechnicalSupport role provides best-in-class product advice, and technicalsupport to our customers and dealers. You will likely have come from a wide format graphics print or installation background, with expertise in digital print, colour management and … application. Through telephone support, and the use of CRM, you will be providing excellent customer experience. You will be effectively resolving cases, troubleshooting, and giving advice to product inquiries. Reporting to the Technical Manager, and aligned to our quality management team in our production facility, you will be working alongside and supporting our sales office and marketing … teams and supporting our product specialist teams. Responsibilities TechnicalSupport Provide advice for customers and dealers to select the right product for the application. Deliver best in class first line of technicalsupport to our customers and dealers. Case handling through telephone support, Zendesk, and collaboration with sales teams. Troubleshooting and investigation of More ❯
best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview We are currently seeking a Director, Global Product and TechnicalSupport to join our team. This individual will have responsibility for working with engineering, quality, and service to ensure field serviceability of all security product … s security division field failure data collection and reporting into engineering and quality to drive customer operational improvements via improved service training concepts, engineering change proposals (ECPs), field and technical service bulletins (FSB/TSBs). This position and their team will be the escalation point for FSEs, 3 rd party service providers and distributors to resolve filed issues … and act as the primary service interface with engineering, quality, and product management to resolve complex field issues. They will work with engineering and be responsible for ensuring service requirements and serviceability for all products (legacy and new) such as: preventative and corrective maintenance procedures, preventative maintenance (PM) schedules (frequency and task list), corrective maintenance (CM) procedures in line More ❯
York, England, United Kingdom Hybrid / WFH Options
Metso Corporation
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: TechnicalProductSupport - Beneficiation Primary Location: York, PA, US Metso USA Inc. is looking for a TechnicalProductSupport – Beneficiation to Executes product strategy for growth … and profitability for Market Area; offer productsupport and technical assistance/analysis to existing and potential customers. Position is based in York, PA. Required: Bachelor’s Degree in Chemical or Metallurgical Engineering and 5 years of ProductSupport for Mineral Processing equipment experience. In addition, the following specific skills are required: 5 years of More ❯
