1 to 25 of 230 Technical Services Manager Jobs

We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯

We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯

We are looking for a Technical Service Manager to assist the Head of Global Service Delivery in ensuring that the Cloud Operations & End User Computing teams consistently provide an expert, efficient, and highly customer-focused IT support service to our Managed Service Clients’ user community within agreed service levels, managing reported incidents and requests throughout the … incident lifecycle. The Technical Manager will provide guidance, technical advice, and mentoring to other members of the team ensuring all processes are followed each and every time, to the requisite level of detail, to ensure a high quality support service. The manager will also act as one of the deputies in the … absence of the Head of Service Delivery, acting as a first point of contact for technical escalations where necessary, whether scheduled or ad hoc, as defined by the Head of Service Delivery. Required Skills Demonstrates a breadth & depth in knowledge of Service Delivery Management Standards & practices Experienced in managing teams in order to delivery high quality outcomes Experience More ❯

LinkedIn – Job Advert Template Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven Technical Services Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯

Technical Services Manager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯

Technical Services Manager –£45,000-£50,000– Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. Based in our office, this role involves regular travel to regional sites and occasional visits to project locations or meetings. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our … are thoroughly tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company More ❯

days ago Be among the first 25 applicants Direct message the job poster from Bytes Software Services Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across … culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … , IT Manager, IT Support Manager London, England, United Kingdom 3 hours ago London, England, United Kingdom 6 days ago Technical Service Manager-Heating solutions Weybridge, England, United Kingdom 6 days ago Bracknell, England, United Kingdom 3 weeks ago Senior Technical Services Managers (MEP) Greater London, England, United More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with Technical Resource Managers to build dedicated … of Microsoft products such as Word, Excel, Powerpoint, Outlook. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Redfaire by 2x Get notified about new Technical Services Manager jobs in United Kingdom … . London, England, United Kingdom 2 weeks ago Technical Customer Services Team Manager UKI, Nordic & CEE Engineering Manager (Remote - Multiple locations) Cyber Operational Technology - Senior Manager London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Manager, Customer Success Management - EMEA Manchester, England, United Kingdom More ❯

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion. At Bytes, we nurture talented … to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Technical Services Success Manager Reports to (POSITION): Head of Support Services Team: Services Support Team Department: Services PURPOSE OF JOB: We are seeking a customer-focused … data-driven Technical Services Success Manager to lead the delivery of outstanding support services for our enterprise customers. This role is responsible for ensuring that our clients experience consistent, high-quality technical support aligned to SLAs and business outcomes. Working closely with Technical Account Managers, support teams, and clients, you More ❯

Social network you want to login/join with: Technical Service Manager, Bolton, Greater Manchester Client: Location: Bolton, Greater Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises, and … long-term partnerships with our customers across various industries, from multinationals to SMBs. Role Overview: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance, build dedicated support teams, and oversee onboarding processes. The TSM will participate in a Duty Manager … based in the UK/Ireland or within our Limerick Shared Service Centre. Candidates from European time zones may also be considered. Responsibilities include: Supporting SDMs in managing support services per SLA Participating in Service Review Meetings Performing incident management, including P1 incidents Managing RCAs and preventative actions Building support teams with Technical Resource Managers Planning customer More ❯

across various industries, from multinationals to SMBs, all leveraging technology for sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate with Service Delivery Managers to ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to customer … environments and service needs. The TSM will also oversee new customer onboarding, ensuring support teams are prepared without impacting service delivery. Participation in a Duty Manager rota and incident management for P1 incidents is required. This is a full-time, permanent role, potentially home-based in the UK/Ireland or at our Shared Service … Centre in Limerick. Candidates from European time zones may also be considered. The role requires flexibility to work on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and manage P1 incidents as Incident Manager Ensure RCAs are completed More ❯

Social network you want to login/join with: Technical Service Manager, Sheffield, South Yorkshire Client: Location: Sheffield, South Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based … Limerick. Candidates from European time zones may also be considered. The candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as needed Perform Duty Manager duties and act as Incident Manager during P1 incidents Manage RCAs and More ❯

Social network you want to login/join with: Technical Service Manager, Hemel Hempstead Client: Location: Hemel Hempstead, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on … in Limerick. Candidates from European timezones may also be considered. The candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as organized by SDMs Perform Duty Manager duties & Incident Management for P1 incidents Manage RCAs and ensure preventative actions More ❯

Social network you want to login/join with: Technical Service Manager, Crawley, West Sussex Location: Crawley, West Sussex, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports … in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to achieve SLA compliance. They will collaborate with Technical Resource Managers to build support teams based on technical … Centre in Limerick. Candidates from European time zones may also be considered. The candidate should be able to work on-site and remotely. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings as required Perform Duty Manager and Incident Manager roles during P1 incidents Oversee RCAs and ensure preventative More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a … zones may also be considered. The candidate should be able to work on-site with clients and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota and act as Incident Manager for P1 incidents More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participation in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a full-time … also be considered. The successful candidate should be able to work both onsite at customer locations and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Perform Duty Manager duties and act as Incident Manager for P1 incidents Manage RCAs More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a … zones may also be considered. The candidate should be able to work both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services according to SLA Participate in Service Review Meetings organized by SDMs Join the Duty Manager rota and serve as Incident Manager for P1 incidents Manage More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a … may also be considered. The candidate must be able to work both on-site with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota & act as Incident Manager during P1 incidents Manage More ❯

ambitious SMBs, united by their strategic use of technology to build sustainable competitive advantages. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with Service Delivery Managers to ensure SLA compliance. They will collaborate with Technical Resource Managers to build dedicated support teams based on … technical environment and service requirements. The TSM will also oversee new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. Additionally, the TSM will participate in a Duty Manager rota and serve as Incident Manager for P1 incidents. This is a full-time, permanent role that can be … also be considered. The successful candidate should be able to work both on-site with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLA commitments Participate in Service Review Meetings organized by SDMs when required Perform Duty Manager duties and act as Incident Manager for P1 More ❯

ambitious SMBs, united by their strategic use of technology to build sustainable competitive advantages. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate closely with Service Delivery Managers to ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to … customer technical environments and service needs. The TSM will also oversee new customer onboarding, ensuring readiness of support teams and sufficient capacity to maintain service quality. Participation in a Duty Manager rota and acting as Incident Manager for P1 incidents are also required. This is a full-time, permanent role that can be home … Limerick. Candidates from European time zones may also be considered. The candidate should be capable of working both on customer sites and remotely. Responsibilities: Support SDMs in managing support services according to SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota & serve as Incident Manager during P1 incidents Manage More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams based on technical environment & service requirements. The TSM will be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role involves participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a full-time permanent role … Candidates from European time zones may also be considered. The candidate should be able to work both onsite at customer locations and remotely. Responsibilities: Support SDMs in managing support services to meet SLA requirements Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota & act as Incident Manager for P1 incidents More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment & service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and acting as Incident Manager during P1 incidents. This is a full … Candidates from European time zones may also be considered. The successful candidate should be able to work both on customer sites and remotely. Responsibilities: Support SDMs in managing support services to meet SLA commitments Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota & perform Incident Manager role during P1 incidents More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participation in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a … may also be considered. The successful candidate should be able to work both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Perform Duty Manager duties and act as Incident Manager during P1 incidents Manage the More ❯

ambitious SMBs, all sharing a strategic focus on leveraging technology for sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will collaborate closely with Service Delivery Managers to ensure SLA compliance. They will work with Technical Resource Managers to build dedicated support teams tailored to … customer technical environments and service needs. The TSM will also oversee new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. Additionally, the TSM is expected to participate in a Duty Manager rota and serve as Incident Manager for P1 incidents. This is a full-time, permanent role … may also be considered. The successful candidate should be capable of working both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet contracted SLAs Participate in Service Review Meetings organized by SDMs as needed Join the Duty Manager rota and act as Incident Manager for More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a full-time … may also be considered. The successful candidate should be able to work both onsite with customers and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLA commitments Participate in Service Review Meetings organized by SDMs as needed Take part in Duty Manager rotations and act as Incident Manager More ❯