3 of 3 Technical Services Manager Jobs in Buckinghamshire

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated … support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties during P1 incidents. This is a … zones may also be considered. The candidate should be able to work on-site with clients and remotely as part of a team. Responsibilities: Support SDMs in managing support services to meet SLAs Participate in Service Review Meetings organized by SDMs Take part in Duty Manager rota and act as Incident Manager for P1 incidents More ❯

in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work with Technical Resource Managers to build dedicated … support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate in a Duty Manager rota and perform … an Incident Manager role on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a customer site and as part More ❯

Up to £65,000 (DOE) Company Bonus + Private Medical Posted 29 May Closing 31 July Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams … visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Technical Services Manager, you’ll lead, develop, and motivate the Warehouse, Logistics, and Configuration Teams. Reporting to the Managing Director, you’ll play a key role in delivering high … quality services, ensuring systems and processes are followed, and supporting our long-term strategy as part of the senior management team. What You’ll Do: Operational Leadership: Oversee Warehousing, Logistics, and the Configuration Centre, ensuring day-to-day performance, legal compliance, and alignment with company standards. Strategic Collaboration : Report to the Managing Director and work with the Senior Management More ❯