2 of 2 Technical Support Analyst Jobs in East London

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office … Outlook, Adobe Acrobat, iManage, Litera ChangePro, InTapp Time, and BigHand Support remote computing solutions (VPN, VMware) and assist with videoconferencing across internal and external locations Configure, install, and maintain software, PCs, laptops, printers, and networking hardware Maintain accurate hardware inventory and coordinate equipment relocation Work collaboratively with other Technology team members on installations, upgrades, training, and documentation What You … Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within a More ❯