Technical Support Analyst Jobs in London

1 of 1 Technical Support Analyst Jobs in London

Senior Oracle Technical Support and Configuration Analyst

London, United Kingdom
Hybrid/Remote Options
The Harris Federation
about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for … Oracle Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you thrive in a collaborative environment and enjoy solving complex technical challenges, wed love to hear from you. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration of … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:
Technical Support Analyst
London
25th Percentile
£36,250
Median
£38,750
75th Percentile
£41,222
90th Percentile
£58,825