Join to apply for the TechnicalSupport Business Analyst role at Theramex UK 3 days ago Be among the first 25 applicants Join to apply for the TechnicalSupport Business Analyst role at Theramex UK About The Role As a TechnicalSupport Business Analyst, you will provide essential technicalsupport across multiple Commercial IT platforms and projects. Your role will involve understanding business needs, facilitating solution delivery, and optimizing IT processes. About The Role As a TechnicalSupport Business Analyst, you will provide essential technicalsupport across multiple Commercial IT platforms and projects. Your role will involve understanding business needs, facilitating solution delivery, and optimizing IT processes. Key Responsibilities Partner with business stakeholders to understand needs and deliver appropriate solutions through internal and outsourced technology providers. Proactively seek opportunities for process improvements and More ❯
TechnicalSupportAnalyst - A fantastic opportunity has arisen for a TechnicalSupportAnalyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about … maintaining the integrity of critical trading platforms. 🌐 TechnicalSupportAnalyst - What You’ll Be Doing: Deliver high-quality, customer-focused technicalsupport, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and … manage security reference data to ensure platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of More ❯
TechnicalSupportAnalyst - A fantastic opportunity has arisen for a TechnicalSupportAnalyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about … maintaining the integrity of critical trading platforms. 🌐 TechnicalSupportAnalyst - What You’ll Be Doing: Deliver high-quality, customer-focused technicalsupport, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and … manage security reference data to ensure platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of More ❯
Help Desk First Line TechnicalSupportAnalyst/Service Desk/Trainee, Seascale Client: AWD online Location: Seascale, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Reference: 5cb9c9e354f7 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: JOB OVERVIEW We … have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service Desk team works with Partner teams to … services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line TechnicalSupportAnalyst/Service Desk Engineer you will provide a single point of contact for customers’ incidents and enquiries. As the Junior More ❯
TechnicalSupportAnalyst page is loaded TechnicalSupportAnalyst Apply locations London, United Kingdom time type Full time posted on Posted 3 Days Ago job requisition id R54 King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the … and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. We are currently seeking a TechnicalSupportAnalyst to join our Information Technology team based in London. The TechnicalSupportAnalyst is responsible for providing … support to the Firm’s internal customers in London and other European offices. KEY RESPONSIBILITIES: Provide technical assistance on the Firm’s software including, but not limited to, Microsoft Office 365 Suite, Teams, Adobe, iManage Document Management Software, the Windows operating system, basic hardware including, but not limited More ❯
We are seeking a highly skilled 3rd Line TechnicalSupportAnalyst to join a global London Market Insurance Company. Working within a small and collaborative dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services. You … will be providing support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. Responsibilities: Provide 3rd line technicalsupport, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best … practices across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Provide technicalsupport to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other peripherals. Skills & Requirements: Similar More ❯
We are seeking a highly skilled 3rd Line TechnicalSupportAnalyst to join a global London Market Insurance Company. Working within a small and collaborative dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services. You … will be providing support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. Responsibilities: Provide 3rd line technicalsupport, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best … practices across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Provide technicalsupport to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other peripherals. Skills & Requirements: Similar More ❯
We are seeking a highly skilled 3rd Line TechnicalSupportAnalyst to join a global London Market Insurance Company. Working within a small and collaborative dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services. You … will be providing support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. Responsibilities: Provide 3rd line technicalsupport, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best … practices across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Provide technicalsupport to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other peripherals. Skills & Requirements: Similar More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT TechnicalSupportAnalyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The … successful TechnicalSupportAnalyst will be solving 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS TechnicalSupport role Experience with third … line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail Exceptional communication skills Ability to work with large amounts of information and prioritise tasks Ability to explain technical concepts to non-technical customers or More ❯
London, England, United Kingdom Hybrid / WFH Options
ESG Book
Client Enablement Analyst (TechnicalSupport & Onboarding) Client Enablement Analyst (TechnicalSupport & Onboarding) 6 days ago Be among the first 25 applicants Client Enablement Analyst (SQL, German & English Speaking) Location: Frankfurt (Germany) or London (UK) Client Enablement Analyst (SQL, German & English Speaking) Location … to create meaningful change through sustainable finance solutions. Following a successful funding round in early 2025, ESG Book is expanding its technology and client support capabilities to meet the growing demand for ESG data solutions globally. Why Join ESG Book as Client Enablement Analyst? We're expanding our … Client Enablement function to strengthen our client onboarding and technicalsupport capabilities. This role is pivotal in ensuring that clients have a seamless experience getting up and running with our platform, while also resolving any technical issues efficiently. Your day to day Client Onboarding & Platform Enablement: Setting More ❯
Senior TechnicalSupportAnalyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or … their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches … and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability More ❯
TechnicalSupportAnalyst (French-speaker) As a Customer SupportAnalyst you will be working closely with our customers to ensure they are getting the most out of our highly configurable and sophisticated software platform. This position is essential to ensure Acturis continues to maintain its … new services Testing new software releases Visiting customers to analyse their needs and to spot opportunities for improvement The Career Path As a Customer SupportAnalyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. You will follow a clearly defined career path … that recognises personal development and contribution to the company. As a Senior or Lead Customer SupportAnalyst you can expect to be responsible for: Planning and delivering high quality projects, including managing teams and resources Coaching and providing constructive feedback for junior colleagues Working closely with senior customer More ❯
2nd Line TechnicalSupportAnalyst - Contractor Join to apply for the 2nd Line TechnicalSupportAnalyst - Contractor role at Surrey Satellite Technology Ltd (SSTL) . Role Overview: Responsible for the successful resolution of tickets assigned to the Service Desk Technical Team and support for all client computing. Support and develop the team to a senior level. This role sits inside IR35 . Key Responsibilities Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for internal users across multiple … and troubleshooting of assigned tickets to resolution, reducing the need for escalation. Provide high-quality service to customers, ensuring effective communication. Install, configure, and support IT hardware and software. Research, recommend, plan, develop, and implement new IT solutions and technologies. Identify inefficiencies and suggest improvements. Assist with trend analysis More ❯
Position Summary: The TechnicalSupportAnalyst is responsible for troubleshooting and resolving issues with modern networks, switches, routers, firewalls, and wireless technologies. The role ensures continuous improvement of customer service by driving initiatives for increased first-call resolution and implementing enhancements in technicalsupport processes. … They maintain accurate documentation, perform ticket reviews, manage the RMA process, and provide subject matter expertise and support across IT departments. Location: London - UKManchester - UK What will your job entail? Job Responsibilities: • Troubleshoots modern networks, switches, routers, firewalls, and wireless technologies. • Provides resolutions to problems, recommend corrective actions for … recurring issues, and escalate complex problems to appropriate support tiers when necessary. • Ensures continuous enhancement of the customer service experience, driving initiatives to increase first-call resolution, and implementing improvements in technicalsupport processes for the company. • Maintains accurate documentation of technical issues, resolutions, and procedures More ❯
teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application SupportAnalyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the TechnicalSupportAnalyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers … and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications More ❯
The Change Partners - Global talent specialists for a connected world
to build Data and Insight Teams to Drive Commercial Growth and Internal System Efficiency We’re looking for a proactive and detail-driven Business SupportAnalyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has … doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed … flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural More ❯
Join to apply for the TechnicalSupport Business Analyst role at Theramex . Get AI-powered advice on this job and more exclusive features. About The Role As a TechnicalSupport Business Analyst, you will provide essential technicalsupport across multiple Commercial … solutions through internal and outsourced technology providers. Proactively seek opportunities for process improvements and optimize IT solutions delivery. Facilitate and document requirements gathering workshops. Support project testing activities by identifying end-to-end scenarios and documenting test scripts. Assist development teams during implementation by clarifying requirements and ensuring they … align with functional specifications. Provide documentation, approvals, and other support as needed. Skills And Qualifications Experience with CRM applications (IQVIA OCE, Veeva, Salesforce.com). Previous experience working within the pharma industry is a must. Desirable: Experience with marketing automation and digital initiatives. Proven track record in requirement gathering, process More ❯
IT SupportAnalyst - £55,000 - £65,000 - London, Onsite Salary: £55,000 - £65,000 Location: London - onsite Type: Permanent Sector: Insurance IT SupportAnalyst is required for a leading global insurance organisation currently going through a significant growth in the UK office currently at 250 people … supporting primarily UK based users but also across the global locations on occasion. They're seeking a highly proactive expert in end-user support, working in a collaborative, high-performing environment where your technical expertise will directly support business operations and strategic initiatives. You will be providing … support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. This will require you to be an expert in Microsoft Azure environment with windows-based users as well as some network support for routers, switches, firewalls, and More ❯
London, England, United Kingdom Hybrid / WFH Options
Klipboard
approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique … competitively This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Technical Finance supportanalyst to join our growing Global Support team in our Hungerford or Newcastle UK Offices. As an integral member … of the Finance Support team, you will be responsible for assisting customers with queries and problems relating Finance to the Klipboard application software. The department also provides the customers with a variety of other services including installation of new software and customer training. The ideal candidate should ideally have More ❯
individuals who are driven by excellence and open to finding a better way of making a positive impact. We are looking for an experienced TechnicalSupportAnalyst to join our Cape Town team. The ideal candidate has a strong technical background, is customer-focused, and is … as MRI and Yardi. This role requires a deep understanding of SQL, data extraction, and reporting, combined with the ability to handle real-time support queries from a global client base. You will work within a high-performing, self-managed team that values effective communication and problem-solving. You … ll also contribute to improving our support processes by sharing knowledge and working collaboratively with both technical teams and clients. Responsibilities ERP System Support : Act as a Subject Matter Expert for clients utilizing complex business solutions such as MRI and Yardi. Provide expert-level support for More ❯
London, England, United Kingdom Hybrid / WFH Options
TN United Kingdom
Our client is seeking an Intermediate TechnicalAnalyst (5+ years) specialized in Workday to support integrations, manage incidents, and build out reporting requests and dashboards within Workday. This position is hybrid, with offices across Canada. Responsibilities Managing incidents or requests that arise Workday configuration Supporting third-party … applications Must Have 5+ years as a TechnicalAnalyst Experience supporting Workday integrations Building reports and dashboards in Workday #J-18808-Ljbffr More ❯
The Change Partners - Global talent specialists for a connected world
We’re looking for a proactive and detail-driven Business SupportAnalyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business operations, process improvement, and delivering results. What you’ll … doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed … flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural More ❯
The Change Partners - Global talent specialists for a connected world
We’re looking for a proactive and detail-driven Business SupportAnalyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business operations, process improvement, and delivering results. What you’ll … doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed … flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural More ❯
narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re looking for a proactive and detail-driven Business SupportAnalyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has … doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed … flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural More ❯
