1 of 1 Technical Support Analyst Jobs in Gloucestershire

Technical Support Analyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week 40,000 - 50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a … technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter! More about … the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket More ❯