TechnicalSupportAnalyst - Asset Management (Contract) Are you a skilled TechnicalSupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll … manage the entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. TechnicalSupport : You'll provide essential technicalsupport by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves … You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technicalsupport and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide More ❯
TechnicalSupportAnalyst - Asset Management (Contract) Are you a skilled TechnicalSupportAnalyst with expertise in IT asset management ? We're looking for a proactive and detail-oriented professional to join our team on a 3-month contract based in Norwich, UK , with travel to other sites. Key Responsibilities: Asset Lifecycle Management : You'll … manage the entire lifecycle of our IT hardware, including asset tagging, and maintaining our Configuration Management Database ( CMDB ) by updating new and decommissioned equipment. TechnicalSupport : You'll provide essential technicalsupport by resolving a range of IT issues, from system errors and network problems to user and program glitches. System & Hardware Maintenance : This role involves … You'll contribute to the development of IT policies and provide training to users and junior staff on new equipment and software. Required Skills & Experience Experience : Demonstrated experience in technicalsupport and IT asset management. Qualifications : Degree-level qualification or equivalent experience in an IT-related field. Communication : Strong communication skills to engage professionally with stakeholders and provide More ❯
TechnicalSupportAnalyst 3 months contract Inside IR35 £15.88 per hour (umbrella) Location - Norwich with travel to other sites Candidate must have a Valid UK driving licence Monday to Friday 9am to 5pm A well established public sector organisation is looking for an experienced TechnicalAnalyst with a background in asset management to support IT users across multiple sites ensuring there is smooth operational delivery across all IT infrastructure. The primary purpose of this role is to provide second-line technicalsupport to IT users and assist in the management of the organisation hardware assets Reporting to the Second Line Team Manager, you will provide 'second line' technicalsupport … umbrella) Location - Norwich with travel to other sites - Monday to Friday 9am to 5pm If you are an experienced IT individual with a proven track record of providing IT Support to end users and hold a valid UK driver license then this is the perfect opportunity for you. If the above seems of interest then please apply directly to More ❯
2nd Line TechnicalSupport - Asset Management My NHS client is looking for a 2nd Line Support Engineer to join their support team with a focus on asset management. You will provide 'second line' technicalsupport to the Trust's IT users located across all sites, including supporting the delivery of efficient and effective hardware … For this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking … structured cabling topologies. MS Office applications. PC architecture. Backup software, and remote access software applications. Diploma in IT or equivalent knowledge/experience ECDL or equivalent knowledge. Can communicate technical information to non technical staff Communicates well with staff at all levels of the organisation and show tact and discretion. Ability to travel between sites (full driving licence More ❯
The role: We are seeking an experienced and highly organised TechnicalSupportAnalyst to join the Digital (IT) team at the East of England Ambulance Service NHS Trust. This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the … to coordinating repairs, disposals, and configuration, you will ensure the Trust's IT infrastructure operates efficiently. You will be part of a team that delivers excellent customer service, supports technical troubleshooting, and develops asset management processes to improve service and minimise loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the CMDB for all … IT hardware, including asset tagging, tracking, and disposal. Provide second-line support for end-user devices, peripherals, and associated software. Configure smartphones and tablets using Mobile Device Management (MDM) tools. Carry out repairs, replacements, and diagnostics on IT hardware. Create, review, and refine asset management processes to ensure efficiency and security. Liaise with the IT Orders team to manage More ❯
months on a temporary contract - Monday - Friday 0900-1700 Must be An experienced 2nd line Service Desk Engineer Skills essential to the role: Minimum 2 years in IT support experience. Diploma in IT or equivalent knowledge/experience. ECDL or equivalent knowledge. Intermediate Knowledge of backup software, and remote access software applications. Intermediate working knowledge of PC architecture. Intermediate More ❯