Cambridge, south west england, united kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
2nd line TechnicalSupportAnalyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses and sectors for over … years. They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows Server 2008/2012/… Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a ‘customer first' approach to support 3 years+ experience on a helpdesk, technicalsupport or similar role, preferably in an MSP environment. Candidate must have a Full UK More ❯
Royal Devon University Healthcare NHS Foundation Trust
NHS Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior TechnicalSupport Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … and verbal communication skills. You will have an enthusiasm for IT and a commitment to learning new technologies and skills. You should have excellent technical knowledge and experience in a number of key areas, notably supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active More ❯