Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupportAnalyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
TechnicalSupportAnalyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week £40,000 - £50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a … technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter! More about … the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket More ❯
TechnicalSupportAnalyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week 40,000 - 50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a … technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter! More about … the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket More ❯
TechnicalSupportAnalyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week £40,000 - £50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a … technical and customer facing role, we're looking for an old-school diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter!More about … the role and what we're looking for below: Key responsibilities: Be part of a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket More ❯
