1 of 1 Technical Support Engineer Jobs in County Antrim

Product Support Engineer - **MUST BE BASED IN NORTHERN IRELAND** MCS Group is delighted to be exclusively partnering up with a fantastic, new Cyber Security focused organisation on their search for a Product Support Engineer to join their growing team here in Belfast. This multi-national SAAS … house champions career progression and growth, as well as a very trusting and flexible working environment. What You'll Do Troubleshoot technical issues across Linux, AWS, databases, and containers Support users through tickets, live chat, and screen shares Create documentation and contribute to the knowledge base Collaborate with … engineering and product teams on escalations Work US business hours, 2pm-10pm What You'll Bring Strong problem-solving skills and technical curiosity Experience with cloud infrastructure, networking, and debugging Excellent communication and customer service mindset Bonus: familiarity with SAML, REST APIs, SQL, JIRA, or Salesforce What's in More ❯