7 of 7 Technical Support Engineer Jobs in Newcastle upon Tyne

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients … administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯

We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements MSP experience or … administration. Excellent experience with Microsoft technologies. Good general knowledge of networking and technologies: TCP/IP stack, VLANs, firewalls, wireless configurations. 2+ years of experience in a 1st line technical helpdesk environment. 2+ years of experience in a 2nd line technical support environment. Firewall implementations - Fortigate, Cisco, Sonicwall, Watchguard. Backup solutions - Azure, Veeam. Virtualization - Hyper-V, VMware More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Action1 Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

DOE Type: Full-Time Are you passionate about technology, problem-solving, and helping customers succeed? Join Zynk, a leading provider of Data integration solutions, as a Technical Support Engineer and become part of a dynamic team where your expertise will make a real impact! About The Role As a Technical Support Engineer, you'll … play a pivotal role in ensuring our customers get the most from Zynk’s solutions. You'll handle a variety of technical challenges, assist with integration setups, and deliver exceptional support to our clients worldwide. Key Responsibilities Provide first-class technical support to our customers via email, phone, and remote sessions. Troubleshoot, diagnose, and resolve software … and system-related issues. Assist with the deployment, configuration, and integration of Zynk products. Collaborate with the development and product teams to resolve advanced issues. Document technical processes, FAQs, and customer resolutions. Contribute to continuous improvement of support tools and processes. What We’re Looking For Technical Expertise: Strong understanding of software systems and troubleshooting business processes. More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior Technical Support Engineer with experience supporting PHP-based applications, specifically Zend Framework. In … this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. Responsibilities: Represent our client as the first point of contact. Assist customers by demonstrating expertise in PHP. Diagnose and troubleshoot performance and integration issues. Support Linux and More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role … in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while … advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for More ❯

Technical Support Engineer £35,000 - £40,000 + Training + Progression + Benefits Newcastle (Commutable from: Gateshead, Sunderland, Washington, Consett, Chester-le-Street, Cramlington, Hexham) Do you have Software and IT Support experience, looking to work for a globally renowned manufacturer offering full training across a range of modern systems? This is a highly varied role … available. In this Monday - Friday days based role, you will be based from their head office with occasional travel to customer sites. You will primarily be responsible for external support on the integration and maintenance of software. This position would suit an IT, Software or Computer Science specialist, looking for a stable permanent role with a rapidly growing business … offering technical development and progression. The Role: External and Customer Technical Support. Setting up, maintaining product software. Monday - Friday days based with occasional travel. The Person: IT/Software/Computer Science background. Happy to work with external clients. Commutable to Newcastle. More ❯