Technical Support Engineer Jobs in the North of England

1 to 25 of 102 Technical Support Engineer Jobs in the North of England

Technical Support Engineer - Newcastle

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients … administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer - Newcastle

Newcastle upon Tyne, England, United Kingdom
TieTalent
We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements MSP experience or … administration. Excellent experience with Microsoft technologies. Good general knowledge of networking and technologies: TCP/IP stack, VLANs, firewalls, wireless configurations. 2+ years of experience in a 1st line technical helpdesk environment. 2+ years of experience in a 2nd line technical support environment. Firewall implementations - Fortigate, Cisco, Sonicwall, Watchguard. Backup solutions - Azure, Veeam. Virtualization - Hyper-V, VMware More ❯
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Technical Support Engineer

Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum … of 1 years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer

Middlesbrough, England, United Kingdom
Central Employment
and Digital talent across the UK Central Employment is working with a growing Managed Service provider to the North East SME sector, as they look to expand their internal support team, with the appointment of a Technical Support Engineer. Onsite role in Middlesbrough, to £28,000 DOE This role will involve a large amount of project implementation … working directly with the Project Delivery Manager and as such will use planning and network design. Key duties of the Technical Support Engineer: Provide remote & onsite technical support Ensure all support tickets are logged in our CRM system with regular progress notes Keep the customer regularly updated with issue resolution progress Work in collaboration … issues on customer sites Identify opportunities to implement improved solutions Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers Share technical knowledge and contribute articles to the knowledge base Complete research, testing, and development on imminent technologies Engage in ongoing training and gain technical qualifications Project Delivery Solution Design More ❯
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Technical Support Engineer

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum … of 1 years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to More ❯
Employment Type: Permanent
Salary: £28000/annum
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19587 Ref: 19587

Carlisle, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Sheffield, England, United Kingdom
Searchability®
based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Searchability EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they … as a leader in their space, serving a diverse and growing client base. A GLIMPSE AT THE BENEFITS/CULTURE: Supportive and team-oriented workplace culture Clear pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER More ❯
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Technical Support Engineer

Sheffield, England, United Kingdom
Searchability®
EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT … THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride themselves on offering reliable and tailored technology services, backed by a highly skilled and collaborative team. They continue to expand as a … leader in their space, serving a diverse and growing client base. A GLIMPSE AT THE BENEFITS/CULTURE: Supportive and team-oriented workplace culture Clear pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE More ❯
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Technical Support Engineer

handsworth, yorkshire and the humber, united kingdom
Searchability®
EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT … THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across multiple sectors. With a track record spanning over 20 years, they pride themselves on offering reliable and tailored technology services, backed by a highly skilled and collaborative team. They continue to expand as a … leader in their space, serving a diverse and growing client base. A GLIMPSE AT THE BENEFITS/CULTURE: Supportive and team-oriented workplace culture Clear pathways for technical development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE More ❯
Posted:

Technical Support Engineer / IT Support Technician

Liverpool, Merseyside, North West, United Kingdom
AWD Online
Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION … Time, Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer

Manchester, England, United Kingdom
Morgan McKinley
About the job Are you passionate about providing top-notch technical support and solving IT challenges? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have an exciting opportunity for you! Our client, a leading organisation, is seeking a talented Technical Support Engineer to join their … You will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide high-quality operational desktop and systems support to end-users. Troubleshoot and resolve software and hardware issues via phone, email, and chat. Log, track, and prioritise incidents, ensuring timely resolution. Escalate complex issues to internal teams … and maintain a centralised knowledge base. Collaborate with the service delivery team to improve ITSM processes. Contribute to service rollouts and implementations. Travel to other sites as required for technical assistance. Essential Skills & Experience: Strong experience with Windows Server, Windows 10, Office 365, and MS Azure. Experience with Microsoft Enterprise Services (Active Directory, Exchange Server, Configuration Manager, SQL Server More ❯
Posted:

Senior Technical Support Engineer

Skipton, England, United Kingdom
Stelvio Group
3rd line Support The company as well as the starting salary will offer great work life balance! Starting salary £35,000 -£50,000 per annum OTE company car Pension scheme (with additional employer contributions after 2 years) Healthcare and Wellbeing Scheme (after successful completion of probation) Life insurance 25 days holiday + your birthday off Additional Perks Include: Funded … with breakout areas and great coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success.? My clieny are in an exciting period of rapid growth, and are looking … emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets, with a passion for all More ❯
Posted:

Senior Technical Support Engineer

york, yorkshire and the humber, united kingdom
Stelvio Group
3rd line Support The company as well as the starting salary will offer great work life balance! Starting salary £35,000 -£50,000 per annum OTE company car Pension scheme (with additional employer contributions after 2 years) Healthcare and Wellbeing Scheme (after successful completion of probation) Life insurance 25 days holiday + your birthday off Additional Perks Include: Funded … with breakout areas and great coffee Company laptop Company Car Employee recognition and referral programs Regular team-building activities and social events Opportunities for progression into leadership or specialist technical roles Are you looking to be part of a company where your growth drives our success.? My clieny are in an exciting period of rapid growth, and are looking … emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions. Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions. Exceptional communication skills, enabling you to effectively interact with a diverse customer base. Eager to embrace new experiences and cultivate your skill sets, with a passion for all More ❯
Posted:

Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

Manchester, England, United Kingdom
Hybrid / WFH Options
Amazon
Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you … Amazon Robotics is growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value … your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Key job responsibilities: Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or More ❯
Posted:

Technical Support Engineer

Leeds, England, United Kingdom
Connexus UK
Technical Engineer – £32,000–£45,000 – Leeds or Stonehouse The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity … could be the perfect fit. We’re looking for a versatile and proactive Technical Engineers to join our growing team. Responsible for resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. You’ll also act as a key escalation point for the Support team and help shape best … practices across our IT services. This role is based in either our Leeds or Stonehouse office, with flexibility for the right candidate. Key Responsibilities Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure More ❯
Posted:

Technical Support Engineer

bradford, yorkshire and the humber, united kingdom
Connexus UK
Technical Engineer – £32,000–£45,000 – Leeds or Stonehouse The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity … could be the perfect fit. We’re looking for a versatile and proactive Technical Engineers to join our growing team. Responsible for resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. You’ll also act as a key escalation point for the Support team and help shape best … practices across our IT services. This role is based in either our Leeds or Stonehouse office, with flexibility for the right candidate. Key Responsibilities Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure More ❯
Posted:

Technical Support Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
H-Seventeen
Technical Support Engineer Full-Time Permanent £40,000 £60,000 Depending on experience Leeds-based (Hybrid after 6 months) Global FoodEquipment Manufacturer Are you an engineer who enjoys problem-solving, technical detective work, and using your knowledge to make an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support Engineer . Youll play a vital role supporting customer service teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment where attention to detail and technical curiosity are valued. What youll be doing: Reviewing customer reports and technician feedback to identify required parts … Leeds office up to 2 days per week post-training. Candidates within 1 hourcommute preferred (flexibility offered for the right person). If you're ready to combine your technical skills with structured autonomy and global collaboration, hit apply today for immediate consideration. Thank you. Ref Technical Support Engineer 44 Technical Support Engineer More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Technical Support Engineer Tier I

Doncaster, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, doncaster col-narrow-left Client: Action1 Location: doncaster, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:

Technical Support Engineer Tier I

Chester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, chester col-narrow-left Client: Action1 Location: chester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:

Technical Support Engineer Tier I

Wakefield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, wakefield col-narrow-left Client: Action1 Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:

Technical Support Engineer Tier I

Preston, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, preston, lancashire col-narrow-left Client: Action1 Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:

Technical Support Engineer Tier I

Bradford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, bradford col-narrow-left Client: Action1 Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:

Technical Support Engineer Tier I

Stockport, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, stockport col-narrow-left Client: Action1 Location: stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Posted:
Technical Support Engineer
the North of England
10th Percentile
£27,750
25th Percentile
£28,500
Median
£32,750
75th Percentile
£42,500
90th Percentile
£58,000