Job Title: Senior IT SupportEngineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT SupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT SupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers … acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are looking for a Senior Cloud SupportEngineer who likes working with data and solving a wide … issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud SupportEngineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look More ❯
Senior Application SupportEngineer: For one of our globally leading tech clients we are urgently looking for an experienced Senior Application SupportEngineer for a Permanent role based in Manchester, UK Its paying well and my client can interview asap! Job purpose: Provide 3rd … line application support, managing incidents and escalations through to resolution Communicate effectively with business stakeholders, internal and/or 3rd party support teams Ensure resolution of incidents according to agreed SLA's Apply problem solving skills to recreate, debug, identify and resolve issues Perform root cause analysis of … issues to prevent reoccurrence Form part of the on-call rota for out of hours critical incidents Provide proactive support & maintenance across the application landscape Create, review and maintain support documentation for deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
Senior Technical SupportEngineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical … SupportEngineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll … also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
InfraTech Systems Limited
Job description We're seeking a skilled and motivated Senior IT SupportEngineer to join our team for an initial period of 6 months. In this role, you'll work closely with our 1st and 2nd line support team, providing advanced technical assistance to clients, mentoring … team members, and delivering high-quality project solutions for new and existing clients. The Role: As our Senior IT SupportEngineer, you’ll be the go-to expert for resolving complex technical issues, ensuring security and compliance, and driving client success. Here’s what you’ll be … Participate in weekly meetings with client SOC leads to discuss security incidents, implement changes, and ensure alignment. Lead and mentor 1st and 2nd line support engineers, providing escalation support, training, and fostering a culture of knowledge sharing. Perform routine maintenance, system updates, and preventive measures to ensure secure More ❯
Senior Product SupportEngineer (m/f/) Senior Product SupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT SupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT SupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯
Senior Broadcast SupportEngineer Department: 61-155 - Broadcast - Broadcast Engineering Employment Type: Permanent Location: UK - Leeds Reporting To: Harry Backhouse Description Why join DAZN? Join DAZN in Leeds and be part of a global sports streaming leader that's transforming how fans experience live events. Our Leeds … You'll work with the latest broadcast and OTT technologies, solving real-world challenges that impact millions of viewers worldwide. Whether you're an engineer, developer, or operations expert, you'll find opportunities to grow, learn, and make a difference. At DAZN, we value teamwork, creativity, and passion for … You'll play a key role in delivering world-class live sports to millions of fans. We're looking for a motivated professional to support our cutting-edge playout and OTT operations. You'll lead on-shift teams, manage escalations, and ensure seamless live event delivery. Collaborate across departments More ❯