3 of 3 Technical Support Engineer Jobs in Redruth

Technical Sat-Com Support Engineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join … its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues … and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across a range of satellite, networking, and IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP More ❯

/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide … hands-on technical support across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line … support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk More ❯

suit a confident, chatty customer service driven individual with experience working for an MSP. You MUST have virtualisation experience (not cloud), 1st & 2nd line support and Infrastructure experience. This role is shift work, the hours are: 8am - 8pm 8pm - 8am 4 on and 4 off. Available immediately and have More ❯