2 of 2 Technical Support Engineer Jobs in Stroud

sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: Technical Support Engineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: Technical Support Manager Purpose of Role The Technical Support Engineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technical support, electrical design work, continuous … improvement projects, factory quality checks, and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing More ❯

communication are crucial to how we do business. We stand by what we say, today and every day. Pumps and pumping systems by their nature are complex therefore good technical backup for the Dutypoint team is vital. This role is a key role in providing creative technical solutions in many and varied situations allowing Dutypoint to go from … strength to strength! Job Purpose The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and Production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by … of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to More ❯