About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
london (city of london), south east england, united kingdom
Formance
About the job FORMANCE is looking for a TechnicalSupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a TechnicalSupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth … integration and usage of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline … our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our TechnicalSupportEngineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial More ❯
MySQL, Oracle; Workflow Automation. We seek to join our Dexian embedded team supporting our client, a market leader in the arena of cloud platform workforce automation applications, a Jnr TechnicalSupportEngineer – Platform Technologies. This is a full-time employee role that is hybrid. The client is in West London at the beginning of the M4 corridor. … This is a superb opportunity to progress your career by gaining skills in a highly prestigious product environment. Our Client’s Global TechnicalSupport team is a diverse, creative, fast-growing team! They provide technicalsupport 24/7 through their various Support Centers around the world. We are looking for engineers who have a … passion for technology, problem-solving and are eager to help customers. As a TechnicalSupportEngineer, you will enable customers with your passion and knowledge of the Workflow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You More ❯
london (city of london), south east england, united kingdom
Dexian Europe
MySQL, Oracle; Workflow Automation. We seek to join our Dexian embedded team supporting our client, a market leader in the arena of cloud platform workforce automation applications, a Jnr TechnicalSupportEngineer – Platform Technologies. This is a full-time employee role that is hybrid. The client is in West London at the beginning of the M4 corridor. … This is a superb opportunity to progress your career by gaining skills in a highly prestigious product environment. Our Client’s Global TechnicalSupport team is a diverse, creative, fast-growing team! They provide technicalsupport 24/7 through their various Support Centers around the world. We are looking for engineers who have a … passion for technology, problem-solving and are eager to help customers. As a TechnicalSupportEngineer, you will enable customers with your passion and knowledge of the Workflow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
TechnicalSupportEngineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a TechnicalSupportEngineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you … want full support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Propel
We're Hiring! TechnicalSupportEngineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a TechnicalSupport Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly … with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first More ❯
products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline SupportEngineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving … complex technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technicalsupport or engineering More ❯
london (city of london), south east england, united kingdom
Datasite
products and make a significant impact on our clients' success. Join us to be part of a company that values innovation, client satisfaction, and continuous improvement. As a Backline SupportEngineer at Blueflame AI, you will play a critical role in bridging the gap between our Customer Support and Engineering teams. You will be responsible for resolving … complex technical issues, providing advanced support directly to our clients, and collaborating with engineering to enhance our products and services. Responsibilities Investigate and resolve complex technical issues escalated from customer success teams. Analyze platform logs and, when necessary, review associated code to diagnose problems. Troubleshoot advanced technical challenges to ensure timely and effective solutions. Document issues … Work directly with Engineering to identify, report, and resolve product bugs and enhancements. Collaborate with Product teams to enhance the knowledge base and inform the product roadmap based on support insights. What You Bring Bachelor’s degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in a technicalsupport or engineering More ❯
