Technical Support Specialist
- Hiring Organisation
- Parker Jones Group Ltd
- Location
- Watford, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £60000/annum
Title: Technical Support Specialist Department: Technical Support Location: UK (home-based with travel as required) Working Hours: 37.5 hours per week Reporting To: Technical Support Manager Role Purpose To provide high-quality technical support on building management and automation systems … partners and customers. The role focuses on troubleshooting, resolving technical issues, sharing knowledge, and supporting Sales and partners through technical expertise, training, and demonstrations. Key Responsibilities Provide technical support via phone, remote access, and on-site visits Investigate, analyse, and resolve hardware and software issues Escalate ...