3 of 3 Technical Support Jobs in Basingstoke

Technical Support Engineer (RF/Radio Systems) 40,000 - 50,000 + Specialist Training + Progression to Management + Bonus + Excellent Benefits Basingstoke (Commutable from: Reading, Andover, Winchester, Farnborough, Aldershot) Are you a Technical Support Engineer with RF, radio, or communication systems experience, looking … join a market-leading business offering progression into management and specialist manufacturer training? On offer is a highly technical role within a growing company, where you'll play a key part in delivering complex communication systems, with the opportunity to progress into a Service Manager position long term. This ...

Trainee Technical Support Engineer £30,000 - £35,000 + Full Training + Bonus + Progression Basingstoke (commutable from Reading, Andover, Winchester, Farnborough, Aldershot) Are you from an IT, electronics, or technical background looking to start a career in engineering with full training and clear progression? This … technology company, where you'll receive structured training and gain hands-on experience with advanced communication and radio systems. In this role, you'll support customers and partners via phone and remote access, assist with system setup, configuration, and testing, and develop your skills in RF and IP-based ...

Technical Customer Support Location:Dummer,Basingstoke Salary:£30,000-£32,000 Totriageandsupportcustomersreportingissues,toassistinensuringtheefficientworkingoftheinhouseServiceAssuranceteamwhiledeliveringexceptionalcustomerservicetoourclients. Responsibilities: WorkingcollaborativelywiththeServiceManagertodesignandimplementeffectivereportingtoaccuratelyreflectteamperformance Attendinternalprojectmeetingswherenecessary Toensureweareregularlycommunicatingwithclientswhileexceedingtheirexpectations. Maintainingaprocessdrivenworkenvironment. Collatingandcommunicatingfaultinformationtoensurequickresolution Enablingcontinuationofserviceviautilisationofvalue-addproducts UnderstandingandresolvingfaultswithinSLA AccuratelytriagingallticketsandpassingtorelevantsupportteamforthosenotresolvedbyServiceAssurance Co-ordinationofinternalandexternalresource LiaisingwithGroupNetworksandothersurroundingsupportteamsonfaults/assurance SkillsandExperience: Positivecan-doattitude. Strongcustomerserviceandcommunicationskills. Comprehensiveindustryknowledge. Greatattentiontodetail. Decisionmakingskills. Provenproblem-solvingattitude. Abilitytocoachothers. Experienceworkinginaproblemsolvingenvironment. InterestinTechnologyandInnovationandITLiterate. Benefits: 21daysholidayincreasingto22daysafter3yearsandto25daysafter5years Extradayoffforyourbirthday Buyholidayscheme EmployeeAssistanceProgramme Freeonsiteparking Enhancedcompanysickpay Discountedretailvouchers ...