TechnicalSupport Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a TechnicalSupport Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a TechnicalSupport Engineer to join a leading security solutions … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a TechnicalSupport Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms … with occasional on-site work once trained. Key Responsibilities: Deliver technicalsupport via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technicalsupport documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels More ❯
TechnicalSupport Engineer - Security Systems - Luton - Competitive Salary + Benefits Are you a TechnicalSupport Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support? We are looking for a TechnicalSupport Engineer to join a leading security solutions … years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more. As a TechnicalSupport Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms … with occasional on-site work once trained. Key Responsibilities: Deliver technicalsupport via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technicalsupport documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels More ❯
Job Title: TechnicalSupport EngineerDoor Entry & Access Control Location: Luton Salary: £30,000 - £34,000 basic, plus 25 days holiday, healthcare, progression, pension, bonus Hours: Full Time, Monday–Friday About Us We are a leading UK manufacturer of door entry and access control systems, supplying high-quality solutions to the security industry. Our products are trusted by installers … integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a TechnicalSupport Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. You’ll use your technical knowledge, problem-solving skills, and product expertise … to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technicalsupport via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems Escalate complex cases to the R&D team where necessary Keep More ❯
