operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As the Plumbing TechnicalSupport Manager, you will oversee a team of four TechnicalSupport Advisors who provide … plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technicalsupport team, ensuring high service standards, and … acting as an escalation point for complex technical queries. You'll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service. What you'll need to succeed A strong plumbing background is essential; gas experience is highly desirable. Demonstrated leadership experience - this does not need to be in an More ❯
Job summary About the role: Were looking for an IT TechnicalSupport Officer to join our IT Team at Diagnostic World. This is a full-time, permanent position, working remotely, with some national travel as required. Main duties of the job You will prioritise and respond to helpdesk calls, providing 1st and 2nd line support for all … business IT systems. There will be the requirement to support off-site locations as required, but all travel costs will be covered by Diagnostic World. About us Diagnostic World are a leading provider of NHS and Private healthcare with services delivered from Community Diagnostic Centres, Community Health Centres and within our fleet of mobile and relocatable units. Within our … include hardware and software. Manage the antivirus updates across the estate. Administer internal IT services (such as our Devices, M365 tenant, Azure, and business SaaS applications). Manage and support the smartphones for the business on MDM environment. Support all clinical systems, including our Patient Administration System. Whats in it for you: Company Pension Scheme 20 days annual More ❯
operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As a Plumbing TechnicalSupport Advisor, you will join a team of four advisors dedicated to providing expert technical … offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively. What you'll need to succeed A strong plumbing background is essential; experience with gas systems is highly desirable. No formal qualifications are required, but … practical hands-on experience is key. Excellent communication skills and the ability to explain technical information clearly. A customer-focused approach and strong problem-solving skills. Ability to work collaboratively within a team and manage multiple queries efficiently. What you'll get in return A competitive salary between £30,000 - £36,000. Free on-site parking. 25 days annual More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License essential. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance More ❯
operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide click apply for full job details More ❯
operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide click apply for full job details More ❯
