2 of 2 Technical Support Jobs in Bracknell

experienced level. The primary responsibility is to handle customer issues over the phone as well as through tickets, email and live chat. Technical Support must be able to identify the issue by troubleshooting and testing with the customer and work with the Development Team as needed, to resolve … proactive within the workplace. Crucially, you will need to be meticulous, have a pleasant, helpful manner and be able to deliver first-class customer support to not only our clients but in-house staff too. You’ll be working with a friendly, eager and committed group of people ...

celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Job description The Client Technical Customer Support role involves providing expert assistance to internal and external clients by troubleshooting AI technical issues and ensuring seamless operation … . Product Guidance: Provide clients with best practices on using AI solutions effectively, including setup, customization, and optimization. Incident Management : Track, prioritize, and manage support tickets from intake to resolution, escalating to L2/L3 teams when needed. System Monitoring: Monitor AI applications and pipelines for errors, anomalies ...