ROLE PURPOSE: Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of Putting our residents first where continuous service improvement is maintained. 1. People Management ? No direct supervisory responsibility, however, may be required to … s vision of putting our residents first. ? Respond to customer queries by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers ? Commitment to the highest level of service delivery ? Learn from best practice and lead by example in the development of … customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement. 3. Operational Service Delivery ? To support the Waste Services team to investigate and respond to enquiries, service requests, and complaints. ? Responsible for delivering complex, routine, and emergency administrative tasks to More ❯
Ruislip, London, United Kingdom Hybrid / WFH Options
Reed Technology
IT Infrastructure TechnicalSupport Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure TechnicalSupport to join on a … Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as required. Address technical queries and assist users. Document the configuration of the computing and networking infrastructure. Troubleshoot reported problems. Tune system and network performance to ensure optimal … Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure TechnicalSupport position, please submit your CV to be considered immediately. More ❯
Hillingdon, Middlesex, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Job Title: TechnicalSupport Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: We're looking for a reliable and proactive TechnicalSupport Officer to provide high-quality administrative and operational support across … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯