10 Technical Support Jobs in West London

Technical Support Manager Salary: £40,000- £45,000 Working hours: Monday to Friday - 9am 5pm Location: Edgeware The company Our client prides themselves on being people centric and due to phenomenal business growth, there has never been a better time to join them! A leading British manufacturer who … to the construction sector. They sell their products directly via their own internal sales team and through distribution partners. We are looking for a Technical Support Manager to join them on a full time, permanent basis. Benefits As the new technical support manager, you will benefit … person. Pension. Bonus Scheme once probationary period is completed. 25 days annual leave, in addition to 8 bank holidays. About the Role: As a Technical Support Manager, you will have the following responsibilities: You will be a point of contact for domestic and commercial clients offering technical more »

Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to … join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key Responsibilities: Provide more »

We are recruiting for a Technical Advisor/Technical Support Manager to join a well-established and globally recognised, window and door specialist located in North-West London. The successful individual with be collaborating closely with distribution partners and account managers in the domestic and commercial markets. … overseeing the daily operations of the Technical Department and maintaining a thorough record of all orders and processing. Technical Support Manager Position Remuneration Salary of £40,000 - £45,000 Performance Bonus once proven themselves Mobile Phone Laptop Working hours 09:00 to 17:00 Position is office … days annual leave, in addition to 8 bank holidays Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need. Fully Stocked kitchen provided onsite. Technical Support Manager Position Overview Technical assistance for domestic and commercial clients Handling all more »

Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related … issues and questions. Your responsibilities will include: Providing product-related information and technical support to their German-speaking customers Dealing with queries from distributors, partners, re-sellers, subcontractors and engineers Entering information into the call management database Escalating the call to the next appropriate level of customer service … amazing benefits, training and a career development path. Profile: Required to be fluent in German and English (written and spoken) Previous experience providing IT support services, helpdesk, technical support, 1st line or 2nd line or customer service, preferably in a software support environment Solid knowledge of more »

Role overview Our effective Customer Success strategy typically results in decreased customer churn and increased up-sell opportunities. The goal of the Customer Success Support is to aid in making the customer as successful as possible, via increasing their platform knowledge and usage enabling them to achieve their desired … and ensure the most appropriate use of the software and services by the customer. You will be responsible for their training and on-going support in line with the following: Sustaining business growth and profitability by maximizing customer value Analysing customer data to improve the customer experience and their … outputs. Triaging customer support tickets Solve and respond to first line support tickets Identify support tickets that require escalation Job description We are looking for a Customer Technical Support Manager who can provide ongoing guidance to both our National and International customers. The candidate should more »

FRENCH SELECTION UK French speaking Technical Support advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. … Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. … Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »

Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA/M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : Service now Implementation Specialist & Admin Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional … Java Scripting knowledge and hands on experience on it. Hands-on with ITIL Process implementation. Service-now for custom Application Design & Development. Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. Hands-on design, development and deployment experience with … different tools into ServiceNow. Hands-on to SNow Integration Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. more »

Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory, MS Exchange Server, Broad and sound technical knowledge of IT Systems. Practical experience in diagnosing deficiencies in networks and associated equipment; ? Expertise in the installation and maintenance of system software such … as operating systems, data management products, office automation products and other utility software; ? Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys more »