3 of 3 Technical Support Jobs in Ipswich

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Ipswich Client: Hawksworth Location: Ipswich Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company Company: Global Software company - DevOps/version control … or AS/400 mainframe environments? Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Your daily responsibilities will include: Representing our client as the first point of contact Helping … customers by demonstrating your expertise in IBM iSeries or AS/400 Diagnosing and troubleshooting performance and integration issues Technical requirements: 5+ years in tech support Experience with Linux and Windows servers Basic networking and shell scripting skills Nice to have: Hands-on experience with PHP-related technologies If you are excited about joining a global engineering/ More ❯

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest … in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of support More ❯

of customers that features some of the largest insurance companies in the world What we are looking for: We are seeking a dynamic individual to provide a variety of technical support to our Claims Operation, which is at the heart of our business. The ideal candidate will have a breadth of claims experience across fraud, complaints and quality … of potentially fraudulent claims, ensuring fraud identification and indemnity control Investigation and management of escalated complaints from the claims operation, including issuance of final response letters Responding accurately to technical referrals from claims handlers Support the onboarding of new products/partners, through detailed policy wording review, claims handling process definitions and system implementation Provide continuous process improvement … reviews and support Skills and Experience required: Minimum of 5 years experience in insurance claims Prior experience with at least one of these lines of business: Pet, Travel, Property, Warranty Experience of investigating and managing potentially fraudulent claims Experience investigating and managing complaints Experience in quality assurance of claims, including payment controls Strong verbal and written communication skills A More ❯