2 of 2 Technical Support Jobs in Lancashire

growth as we develop and evolve our product portfolio, expand our reach and continue to build on our successes. Role Overview As a Cloud Technical Support Engineer, you will provide support for our customers solutions. You will handle complex troubleshooting, assist with escalations, and contribute to knowledge … management whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support for our customer solutions. Troubleshoot issues within custom contact centre implementations Analyse system logs, error messages, and performance metrics to identify issues Implement ...

Modbus, Mbus Firmware Engineer/support technician Morecambe LA3 3BT Job type Permanent Full-time Location Morecambe LA3 3BT Benefits Employee discount Company pension On-site parking Full job description We are seeking a skilled Firmware Engineer/support technician to join our dynamic team. The ideal candidate … variety of hardware platforms, including Internet of Things (IoT) devices. The successful candidate will also act as a primary contact for customer technical support, providing expert guidance on firmware, hardware, and communication protocols. Knowledge of PCB (Printed Circuit Board) design, assembly, and troubleshooting is desirable. Duties Collaborate with ...